Mahender Kumar

Mahender Kumar

About

Detail

Senior Salesforce Developer
Texas, United States

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Lifepoint Health
    Senior Salesforce Developer
    Lifepoint Health
    Nov 2021 - Current (4 years 10 months)
    •Project Overview LifePoint provides healthcare services and uses Salesforce primarily for managing their sales process and as a Patient Relationship Management system. They have leads coming in through various channels which are uploaded via demand-tools and a web-to-lead form for creating leads directly via the website. Upon discharge of patients from healthcare facilities, cases are created in Salesforce which are then used to service the patients. Responsibilities • Collaborating with business to gather requirements and converting them into technical designs. • Developed a custom solution for Patient Relationship Management on top of force.com platform which includes developing custom screens with LWC & Apex and automations using Trig
  • Natera
    Salesforce Developer
    Natera
    Apr 2020 - Nov 2021 (1 year 8 months)
    Project Overview Natera is clinical genetic testing company that specializes in non-invasive, cell-free DNA testing technology. They primarily use Salesforce Service Cloud for servicing their clients and maintaining their clients information. All Patient visits and product details are tracked in salesforce. Salesforce surveys are sent out to the customers upon visit completion. Responsibilities • Collaborating with various stakeholders for requirements. • Worked on implementing service cloud which included case management and live chat among others. • Maintained products and pricebooks. • Developed custom visualforce pages for live chat. • Created Visualforce Pages to organize custom fields, buttons, tabs and links, page layouts, relate
  • USAA
    Salesforce Developer/Administrator
    USAA
    Feb 2017 - Apr 2020 (3 years 3 months)
    Project Overview USAA provide a range of financial services, Insurance, Investments, Financial Planning, Banking to the military community and their families. They use salesforce to track all the account detail for all the military customers. Responsibilities • Analysed user/business system requirements with the business team and converted the requirements into detailed design documents of applications. • Participated in design meetings and consulted with business clients to refine, test and debug programs to meet business needs and interact and sometimes direct third party partners in the achievement of business and technology initiatives. • Independently installed, customized and integrated new Salesforce features and function to meet bu
Education verified_user 0% verified
  • Silicon Valley University
    Master's degree, Computer Science
    Silicon Valley University
    Aug 2015 - Dec 2016 (1 year 5 months)