Mahamudul Hassan Tonmoy

E

Operations Coordinator

Everest (Holdco of Infinity)

Jul 2024 - Current (2 years 1 month)

Everest provides tech-driven expert support for executives globally. Product Development: Developed internal task management platform using Supabase, SQL and Glide, reducing resource operations time by 40% and enhancing task prioritisation for 50+ client accounts Growth: Created contact management system for clients using Clay and OpenAI that reduced manual data entry by 5 hours weekly Research and Analysis: Analysed 40+ sales calls using OpenAI to identify key pain points and revamping service offerings to close more deals. Created weekly AI tools review newsletter distributed to internal teams IT Management: Established IT infrastructure management system that decreased resolution time for technical issues from 24 hours to 4 hours EA Mana

Project Coordinator

Toku

Oct 2023 - Jul 2024 (10 months)

a cryptocurrency & management and Administration Executed end-to-end website redesign and SEO optimization campaign that doubled weekly traffic from 2,000 to 4,000 visitors Developed B2B lead generation strategy targeting crypto friendly enterprises, resulting in 30-40 new qualified leads per month. Implemented analytical marketing funnel that tracked 5 key conversion stages (Awareness→Interest→Consideration→Intent→Subscribe), identifying drop-off points for taking data driven actions. Integrated 7 operational tools (Zendesk, Intercom, Apollo) through custom Zapier workflows, eliminating 7+ hours of manual work weekly Collaborated directly with C-suite to prioritize and execute strategic initiatives, including Podcast and Newsletter sponsor

N

Project Manager

Notionhive

Jul 2023 - Oct 2023 (4 months)

Notionhive is a technology agency which built software solutions for clients. Led 15-person cross-functional team across 6 concurrent projects, delivering all milestones on schedule and within budget constraints Conducted daily stand-ups and sprint retrospectives, identifying and resolving roadblocks to enhance team collaboration Maximized resource allocation across development team, increasing billable utilization

B

Intern - Digital Business Solution

British American Tobacco Bangladesh

Jun 2022 - Sep 2022 (4 months)

Coordinated with 3 vendor teams to deliver all digital initiatives on time Digitised Visitor Access Management system in a bonded factory that eliminated paper-based processes, enhanced security compliance and saved 100 man-hours monthly Designed a Performance Management System called Thrive for 1500 factory employees through a digital appraisal platform Initiated Canteen Management System with the goal of reducing cost and weekly food waste by 250Kg

K

Co-Founder

Kloudoop Limited

Oct 2021 - Oct 2022 (1 year 1 month)

Founded Edtech startup focused on academic digital transformation Forged strategic partnerships with 2 key technology providers, reducing infrastructure costs by 35% while improving service Conducted customer discovery process interviewing 20+ potential clients to identify critical pain points

Mahamudul Hassan Tonmoy

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