Mahamane IMINI

Information Management Associate

Unhcr

Dec 2024 - Current (1 year 11 months)

Data Management

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Senior ICT Associate

UNHCR-

Oct 2019 - Dec 2024 (5 years 3 months)

• ICT Project management • IT Facilities and asset management • WebFilePrintantivirus servers administration • Team Leading (It assistant Coaching, Skill sharing) • Manage selection provisioning of new IT systems solutions including outsources expertise required for implementation • IT Service Continuity Management (Review IT Service Continuity options, choose and document the most appropriate solution in support of business requirements) • Create and Configure and support VMware deploy in Environment • LANWAN administration and maintenance • Firewalls, Routers, Switches management • Access Point Cisco Aironet, Proxim and Ubiquiti • Motorola Radio Management and Call Sign ID Assignation • Generator Maintenance Follow Up • Incid

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Change Manager

ORANGE-

Dec 2017 - Mar 2019 (1 year 4 months)

Defined as owner of All Network change process; Main point for all NW change submission; Responsible of change compliance among the ITILL Process Analyzing the Change request for reject or accept it Heading the weekly CAB (change advisory board) and the Network marketing meeting with business team and management Planning all changes through stakeholder engagement, analysis and participation Tracking of Root Cause Analysis to be provided by implementer in case of failed change Maximizing of implemented change from planned changes Minimizing of emergency change and impact on the Network, expedited change, failed change, Train staff in change management process

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IBM Portfolio Manager

Jan 2015 - Mar 2016 (1 year 3 months)

Managing the whole IT Projects accounts of Airtel Niger & Chad: • Successfully delivered Customer Service transformation and tactical deliveries in Niger and Chad. • Managed the 50+ Vendors and in-house delivery team. • Managed the Customer Service portfolio of cost 10 M + • Managed the relationship with Customer Service Directors and CXO. • Appreciated by business leaders for successfully delivery in complex Africa environment. • Delivered TRAI NDNC 2.0 guidelines which impacted all the application for Airtel India.

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Telecom Business Analyst

IBM Niger;

Jan 2014 - Jan 2015 (1 year 1 month)

Responsible of IT project deliveries for Airtel Niger & Chad.

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Managed Service

Comviva Technologies Limited:

Jun 2011 - Jan 2014 (2 years 8 months)

Understanding the "Drivers of Managed services", "Managed Service scope of work", "Steps for Managed Service Contract" and "Understanding the Governance Process" … Managing multiples third party vendors / partners and other groups for escalations and technical resolutions Technical Account management & KPI/SLA management and delivery Accountable for the operational issue resolution / service delivery Preparation of Monthly flash and rolling forecast Preparation of Annual Operating Plan (A.O.P.) Monitoring of Variance analysis against AOP and Flash Planning for various cost items and also identification of areas for cost optimization Monitoring of Capex productivity and analysis...

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Billing & Support systems Team Leader

AIRTEL-Niger

Apr 2009 - May 2011 (2 years 2 months)

Leading IT team in charge of : CS Projects, Expansion and Upgrade; Handling Complete O&M of all IN Prepaid Systems: SDP: Service Data Point, EMA : Ericsson Multi Activation Platform, VS : voucher servers, AIR/AF : Account Information & Rell/Account Finder, MINSAT, CCN : Charging Control Node, Vmxl : IVR : Voice Xml Interactive Voice Response ; Logs files analysis; Traffic Dimensioning, monitoring and Analysis; Network Planning and Analysis; Marketing and Product Promotions; highly influential in marketing & products development and promotion feasibility and execution; Tango DDS: Dynamic Discounts Solution; Data charging and Blackberry services with Ericsson's CCN/TSP nodes and JATAAYU Charging proxy; Oracle and SQL DB Administration (ttlsql

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Billing engineer

ZAIN-Niger

Jun 2007 - Apr 2009 (1 year 11 months)

IN & Billing systems administration, tariffs and promotions configuration, Unix base Scripts development for automatic reports generation and tasks execution according to AIRTEL's business need ; Tariffs, promotions, GSM products and services and configuration ; reporting using sql and Oracle tools ; handling Customer complains & request via Customer care,...And many More

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Network & security administrator

SAHELCOM

Dec 2006 - Jun 2007 (7 months)

Internet services provider, voice over IP, web site and domain name lodging...

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Mahamane IMINI

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Behavioral traits