Madelyn Cacho Compliance Officer at Anytime Fitness

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Compliance Officer

Anytime Fitness Alpha Group

Mar 2024 - Current (2 years 2 months)

As a Compliance Officer, I was responsible for ensuring that the organization adhered to regulatory requirements and internal policies. This involved conducting regular audits, preparing compliance reports, and collaborating with various departments to mitigate risks. Additionally, I effectively managed inbox communications, ensuring timely correspondence and report submissions to the CEO, which was crucial for maintaining operational efficiency. I utilized Google Sheets to streamline our reporting processes, managing unified templates that were implemented across eight branches, thereby enhancing consistency and accuracy in our compliance documentation. Furthermore, I acted as the primary point of contact for the CEO through various commun

Manager

Anytime Fitness

Jan 2023 - Jul 2024 (1 year 7 months)

As a Manager, I was responsible for overseeing operations and ensuring the effective execution of business strategies. My role involved leading teams, managing resources, and driving performance to meet organizational goals. Additionally, I provided managerial support by assisting Area Managers with reports, follow-ups, and documentation, which enhanced our operational efficiency. I also organized and managed calendars, scheduling internal and external meetings while sending timely reminders to ensure seamless communication. Furthermore, I handled data verification and quality control, checking and validating staff data entries to maintain accuracy and compliance. I also managed the social media calendar, planning, arranging, and tracking p

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Administrative Assistant

Jerwin Anyayahan

Oct 2021 - Feb 2023 (1 year 5 months)

As an Administrative Assistant, I was responsible for handling QuickBooks, encoding, and reporting, ensuring accurate turnaround times for every project assigned. My role required meticulous attention to detail and effective organization to manage multiple tasks efficiently. Additionally, I utilized phone communication to clarify project requirements and maintain a strong relationship with my main client, ensuring that their needs were met promptly and effectively. Client communication was also essential in fostering collaboration and understanding, which contributed to the overall success of the projects I managed. Furthermore, I engaged in purchasing management and negotiation with suppliers, which enhanced my communication skills and con

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Virtual Assistant

PAYAR Insurance Solutions

Oct 2021 - Feb 2022 (5 months)

Bookkeeper

Anytime Fitness

Apr 2020 - Aug 2020 (5 months)

- Managed bookkeeping tasks, including XERO management, timekeeping, payroll preparation, and computation, ensuring accurate processing of employee benefits and tax computations. - Acted as a liaison for government compliance, handling business permits and coordinating with agencies such as SSS and Pag-Ibig. - Utilized calendar management skills to meet deadlines set by management, ensuring timely completion of financial tasks. - Engaged in phone communication and client communication to facilitate collections and manage supplier payables effectively, leveraging negotiation and purchasing management skills to enhance supplier relationships. - Organized and managed inbox communications to streamline workflow and enhance overall efficienc

Brand Ambassador / Bookkeeper

Anytime Fitness

Apr 2020 - Feb 2023 (2 years 11 months)

• Cold calling, appointment setting, lead generation, and sales • Responsible for handling all members/prospects emails, phone, and social media inquiries and concerns • Act as a sales representative and influencer for fitness • Promotes membership and personal training packages to clients/members • Engage members and prospects on social media (marketing using CANVA, Photoshop, and video editors) • Support and promote fitness awareness • Call and appoint possible prospects • Assist members throughout their journey • Responsible for membership payments • Additionally, managed supplier relationships, negotiating terms and ensuring effective communication to support operational needs, which enhanced overall service delivery a

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Administrative Assistant

Reyes Haircutters

Apr 2018 - Mar 2019 (1 year)

• Reports directly to the CEO. • Entertain franchise inquiries (phone calls & walk-in). • Monitor and respond to e-mail franchise inquiries. • Site inspect every proposed location of franchisees & new applicants. • Responsible for proper filing (proposed site, letter of intent, vicinity maps). • Entertain other matters concerning the department. • Assists Franchise Owners. • Engaged in cold outreach to potential franchisees, enhancing the department's outreach efforts. • Utilized B2B sales skills to negotiate and communicate effectively with suppliers, ensuring optimal purchasing decisions that supported franchise operations.

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Human Resources Assistant

GROW Vite Staffing Services Inc

Apr 2017 - Apr 2018 (1 year 1 month)

• Handle Database Monitoring Master File • Responsible for ATM payroll concerns • Supports other departments with regards to the deployed personnel’s concerns • Responsible for contract management • Responsible for proper filing and keeping of 201 files • Conducts training and orientation • QuickBooks and Optima Encoding • Utilized phone communication to effectively relay information to deployed employees regarding their orientation, salary, and final pay, ensuring clarity and support for their concerns. • Engaged in client communication to facilitate the deployment of employees, maintaining strong relationships and addressing any issues that arose. • Managed inbox communications, which served as the primary means of inter

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Area Manager

Reyes Haircutters

Jan 2015 - Mar 2015 (3 months)

• Responsible for handling multiple branches, ensuring operational efficiency and adherence to company standards. • Conduct regular visits to salon branches to assess performance and compliance with salon standardization. • Coordinate with franchisees and branch owners to address needs and ensure alignment with salon standards. • Utilize data entry skills to update reports in the database, facilitating accurate tracking of branch performance. • Manage daily inbox communications to ensure timely responses and support for all franchisees, enhancing overall operational effectiveness. • Additionally, employed call management skills to negotiate and communicate effectively with suppliers, ensuring that purchasing decisions aligned with

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Administrative Assistant

Reyes Haircutters

Apr 2014 - Mar 2017 (3 years)

- Reports directly to the CEO. - Entertain franchise inquiries (phone calls & walk-in). - Monitor and respond to e-mail franchise inquiries. - Conducts initial interview of new franchisee. - Officer-in-charge for franchise events. - Site inspect every proposed location of franchisees & new applicants. - Process and endorse salon insurance requirements to Prudential Guarantee. - Responsible for proper filing (proposed site, letter of intent, vicinity maps). - Entertain other matters concerning the department. - Assists Franchise Owners. - Responsible for all legal endorsement with the RHC Legal counsel. - Represent the company in internal and external meetings on legal issues and help to coordinate office procedures to facilitate

Madelyn Cacho

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