Maddie Collins Head of People and Talent

Head of People and Talent

TENET

Nov 2022 - Dec 2023 (1 year 2 months)

I joined Tenet as the founding People and Talent member and saw our growth through a $10M Series A in Q3.

- Built the team from 23 to 35 people, from junior ICs to C-suite (majority being women and/or BIPOC)
- Time to fill: 28 days, excluding executive searches. Industry avg: 40 days.
- Rebuilt the hiring, interviewing, and performance processes from scratch, including standing up Greenhouse and Leapsome.
- Developed career laddering frameworks and leveling for every department.
- Streamlined and owned end-to-end onboarding across multiple functions; voluntary turnover during my tenure has only been 2 employees of 35.
- Introduced Confluence which immediately improved org-wide collaboration and knowledge

Senior Talent Acquisition Manager, Technical

Odeko

Mar 2022 - Nov 2022 (9 months)

I was brought on to lay the foundation and create scalable processes for technical hiring in both the US and the UK.

- Managed and mentored two direct reports.
- Designed and rolled out SOPs for hiring and interviewing best practices.
- Launched and filled over 20 roles across Tech and Product in Q3.

Affected by October 2022 layoffs.

Tools:
Greenhouse, Welcome, Slack, Notion (introduced and setup for TA), Prelude, Gem, LinkedIn Recruiter

Talent Acquisition

Brigit

Dec 2021 - Mar 2022 (4 months)

I joined Brigit as the second TA member (first technical).

- Implemented scalable, streamlined, and cross-functional recruiting, interviewing, and onboarding processes while filling 9 roles.
- Championed and integrated Ashby to replace Lever (ATS). Resulted in better data integrity and an improved understanding of pipeline metrics.
- Ensured the engineering department compensation was leveled and rolled out in Q1. This created a more equitable, competitive, and transparent environment.
- Hired two senior technical recruiters to replace me before I left.

Tools:
Lever -> Ashby, Confluence, Lattice, Sequoia, Github, Roots PTO, Stack Overflow, BuiltIn, Otta, Glassdoor, Ramp

Senior Recruiter (Contract)

Lemonade

Aug 2021 - Nov 2021 (4 months)

Brought on as the first US-based Senior Technical Recruiter.

- Hired all levels of positions from engineering to finance to sales.
- Built out hiring processes, designed interview collateral, and created documentation to scale engineering in the United States and Tel Aviv, Israel.
- Decreased team's time-to-fill average by over 50%.

Talent Acquisition - Technical

Postscript

Mar 2020 - Jul 2021 (1 year 5 months)

First Talent Acquisition/HR hire, joined as employee 16 after a fresh Series A.

- Scaled a fully remote organization to 140 people across North America.
- Stood up and managed Greenhouse (ATS), Gusto (HRIS), and SparkHire (async video interviewing for high-volume roles)
- Managed offers, onboarding/off-boarding, payroll, and virtual events.
- Created cross-functional processes and documentation for requirements gathering, interview planning, and tool management.
- Onboarded and trained 5 Recruiters to join GTM and Technical Recruiting.
- Spearheaded Employee Resource Groups: Pride, Womxn, and Parents.
- Identified and implemented DEI job boards to improve our diversity.

Tools:

Talent Acquisiton Lead - Americas

Toptal

Aug 2019 - Mar 2020 (8 months)

Joined the international sourcing team as the 7th team member.

- Brought over 40 freelancers (engineering, design, product, and business) into the Toptal Network, from initial outreach to facilitating their entire screening process.
- Promoted to Talent Acquisition Manager with 9 direct reports; later 4 when the team divided EU/US.
- Implemented best practices for data integrity and served as Product Manager for our internal Applicant Tracking System.

Tools:
Lessonly, Proprietary ATS, LinkedIn Recruiter, Slack, Notion

Interim Talent Acquisition Lead

Toptal

May 2019 - Aug 2019 (4 months)

Talent Sourcer

Toptal

Jul 2018 - Apr 2019 (10 months)

Technical Recruiter

TEKsystems

Jan 2017 - Jul 2018 (1 year 7 months)

Full life-cycle recruiting, specifically applications development.

- I learned the ins-and-outs of staffing and recruiting on the job and found pockets of opportunity and innovation to do the job more effectively.
- Gathered job requirements on-site with new clients.
- Closed 80% of open contract-to-hire and permanent placement roles.
2017 Rookie Recruiter of the Year. Chosen 1st out of 9 eligible peers in the office by colleagues and leadership.
- Co-lead for PRIDE Columbus.

Teaching Assistant

Northwestern University

Jun 2016 - Aug 2016 (3 months)

CTD Summer Program - Leapfrog.
I instructed advanced placement STEM courses in a nationally ranked program to students age 4 through grade 3. I facilitated administrative functions, including managing student files, preparing classrooms, and generating progress reports. I organized and partook in educational and physical games for the students during recess and created an all-inclusive environment during the day, especially lunch time.

Each Leapfrog class challenges children to delve deeply into an exciting and timely topic, such as computer programming, zoology, playwriting, engineering, or rocket science.

Brand Ambassador

Delta Air Lines

Sep 2015 - May 2016 (9 months)

After my summer internship with Delta Air Lines, my contract was extended and I worked as a Campus Ambassador, activating our marketing strategy at Ohio State during game day weekends and major campus events. In collaboration with Octagon throughout the school year, I participated in conference calls, developed campus briefs, conducted surveys and advertised events/contests through social media while recruiting SkyMiles members. The relationship between Delta Air Lines and the Buckeye Family was strengthened.

Marketing Intern

Delta Air Lines

Jun 2015 - Sep 2015 (4 months)

One of nine nationally chosen interns for Delta's first undergraduate marketing internship program, I created a strategy to leverage events and traditions at Ohio State to target emerging high value customers. I did this through conducting targeted interviews and collaborating with senior management at Delta as well as third-party marketing firms. I was responsible for developing a presentation given to senior level management at the end of an eight-week internship regarding The Ohio State University.

Maddie Collins

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Maddie Collins

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