Macy Volpe

As a Director of Client Success, I’m responsible for excelling in client relationships, the continued growth and success of my team, and refining the cross-functional relationships across the organization to ensure a successful partnership with our clients.

I bring over 10 years of experience to my role, including working with Fortune 500 companies as well as small businesses- no matter what, I strive for a “where everybody knows your name” type of experience. As a result of this background, my approach is very genuine (I may use too many exclamation points in my emails- but that’s me!) and I bring a high level of empathy to the work I do.

Having worked in the HR Tech space for most of my career, I have enjoyed learning about the overall landscape of this part of an organization. With a knack for optimizing processes and analytical thinking, I’m passionate about finding innovative ways to help my clients succeed.

Outside of the office (which is now just a room within my home), I am a self-proclaimed planner of all the things, mom to a daughter, wife, outdoor enthusiast (especially doing anything near or on the water!), and an avid traveler. I have owned two successful businesses- To Travel & Beyond the blog and Enchanting Events a wedding planning company, both of which I have stepped away from since having my daughter.