M

Ma Carissa Fatima D. Gemilo

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Lucena City, Calabarzon, Philippines
Contact Ma regarding: 
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Full-time jobs

Timeline

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Education

Résumé

Jobs verified_user 0% verified
  • E
    Customer Support Representative - Non-Voice
    Ecenterprises Group Manila, Inc
    Feb 2022 - May 2026 (4 years 4 months)
    • Listen to customers' questions and concerns and provide answers or responses thru email, chat, or SMS
    • Provide information about products, shipping status, and services
    • Processing refunds and appropriate compensation based on customer's issue and company policies
    • Worked remotely
  • Balsam Brands
    Order Processing Chat Representative (Seasonal)
    Balsam Brands
    Oct 2021 - Jan 2022 (4 months)
    • Assist Customer Service Agents in resolving various shipping escalations
    • Implement shipping problem solutions
    • Worked remotely
  • N
    Administrative Assistant
    Navios Shipping Lines, Inc
    Sep 2015 - Jul 2021 (5 years 11 months)
    • Tasked to handle application of qualified applicants
    • Issuing service certificates of crew after their contract
    • Organization of files
  • Stream Global Services
    Customer Service Representative
    Stream Global Services
    Dec 2012 - Jan 2014 (1 year 2 months)
    • Make calls to clients to provide information
    • Make sales or recommendation for products and services
    • Organization of files
Education verified_user 0% verified
  • S
    Bachelor of Science in Nursing
    Sacred Heart College
    Jan 2006 - Jan 2010 (4 years 1 month)