M
Macarena Mendia
About
Detail
Buenos Aires, Argentina
Contact Macarena regarding:
work
Full-time jobs
Starting at
USD1.3k/month
Résumé
Jobs
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- HCustomer Service Team LeaderHotel New ZealandJan 2023 - Jan 2025 (2 years 1 month)Supervised daily operations, monitoring workflow activity and updating task progress in internal systems. Managed team calendars and daily schedules, organizing service appointments, and adjusting bookings. Maintained service records, verifying details, and ensuring all required information was properly logged before processing. Served as a communication link between guests, staff, and management, clarifying timelines and resolving information gaps.
Client Support & Administrative AssistantHealth Insurance CompanyJan 2021 - Jan 2023 (2 years 1 month)Managed customer communication by handling 50+ daily inquiries via phone and messaging platforms. Performed high-volume data entry in CRMs and internal systems, maintaining accurate customer and project files. Scheduled and tracked appointments, coordinating rescheduling when necessary. Monitored workflow progress and updated project status in internal databases to prevent administrative delays.- CCustomer Support & Administrative AssistantCosmetics StoreJan 2019 - Jan 2021 (2 years 1 month)Managed 30-50 customer inquiries per day, handling client communication and follow-ups to ensure timely and accurate responses. Maintained and updated customer and product records (100+ entries per week), performing accurate data entry and information tracking. Supported daily administrative tasks, including documentation management, internal data updates, and record organization.
Education
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- Administrative and Customer Support CourseFundación TelefónicaJan 2025 - Nov 2025 (11 months)
- Bachelor's degree in International TradeUniversidad Abierta InteramericanaJan 2021 - Current (5 years 9 months)