L

Lyka Nicole Macaraeg

About

Detail

Quezon City, Metro Manila, Philippines

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Infinx
    Call Center Representative
    Infinx
    Apr 2025 - May 2026 (1 year 2 months)
    • It's a healthcare account, where in I schedule a patient for their Radiology exam.
    • Learning different codes of Healthcare (e.g., ICD-10 code)
    • HIPAA Compliance
    • Insurance type and how insurance works and their co-pay.
  • Concentrix
    Call Center Representative
    Concentrix
    Jan 2023 - Jan 2025 (2 years 1 month)
    • Consistently resolves client issues quickly, she also ensures to provide effective solutions.
    • Maintained a friendly attitude, directing customer services.
  • E
    Call Center Representative
    Eperformax Contact Center & BPO
    Jan 2022 - Jan 2023 (1 year 1 month)
    • Interacts with the customers and to ensure customer satisfaction.
    • Memorized all company products and services to be able to answer customer's questions quickly and efficiently.
Education verified_user 0% verified
  • National Teachers College
    College
    National Teachers College
    Jan 2020 - Jan 2022 (2 years 1 month)
  • I
    Senior High School
    Immaculate Conception Cathedral School
    Jan 2018 - Jan 2020 (2 years 1 month)
  • J
    Junior High School
    JOSE P. LAUREL SR. HIGH SCHOOL
    Jan 2014 - Jan 2018 (4 years 1 month)