L

Luke Chavez

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Product Quality and Readiness Lead @ Sitetracker
Denver, Colorado, United States

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Résumé

Jobs verified_user 0% verified
  • SiteTracker
    Product Quality and Readiness Lead
    SiteTracker
    Sep 2025 - Current (1 year 2 months)
    Developed new AI Confluence and Github MCP automated release note flow program for organization saving countless hours for the team.

    Led team for prompt creation and eval suite for application.

    Coded Playwright automated end to end suite for application smoke testing coverage on AI app.

    Wrote Salesforce data loader program using Gemini AI and Python programming language.

    Partnered closely with development, product, and business teams, ensuring clear communication of technical details and business impact.

    Acted as a product and Salesforce expert, translating complex workflows into actionable insights that enable teams and improve user readiness.

    Championed cross-functional col
  • Dish TV
    Quality Assurance Manager II
    Dish TV
    May 2024 - Sep 2025 (1 year 5 months)
  • Dish Network
    Quality Assurance Manager
    Dish Network
    Mar 2023 - May 2024 (1 year 3 months)
    Led team of 6 as the QA Manager for the department.

    Guided a team to test new software and hardware for Smart Box set top boxes.

    Established testing suite and flow for the department's laboratory, enhancing hardware and Jira app.

    Networked with overseas team to fix automated framework saving over 1000 development hours.

    Tested new Evolve M1 streaming set top box hardware and software for Caesars Palace hotels.
  • PlayPosit
    Quality Assurance Manager
    PlayPosit
    Oct 2019 - Apr 2023 (3 years 7 months)
    Managed team of 3 QA Engineers to test all new iterations to the PlayPosit application.

    Facilitated daily scrum meetings, sprint goal planning sessions, and retrospectives.

    Managed Jira tasks and user stories, overseeing the PlayPosit application's development.

    Trained staff in Postman for route testing and API integrations.

    Cultivated a testing suite using Cypress for the company's applications.

    Conducted comprehensive tests for PlayPosit's streaming application on mobile hardware.
  • Planomatic
    Senior Production Coordinator / IT Manager
    Planomatic
    Jan 2016 - Jul 2019 (3 years 7 months)
    Supported all IT projects for company servers and computer hardware for staff.

    Networked building for staff of 60 and configured IP/TCP firewall rules.

    Ensured API routes for the company website functioned properly and securely.

    Managed server uptime in AWS and monitored the health of all hardware on site.
  • Denver Public Schools
    Technology Specialist
    Denver Public Schools
    Jan 2015 - Jan 2016 (1 year 1 month)
    Developed new IT process for hardware organization and database.

    Programmed and tracked 2,500 iPads for the Assistive Technology department.

    Created assistive technology website with HTML, CSS, JavaScript, and WordPress
Education verified_user 0% verified
  • Strayer University
    Master of Business Administration - MBA, Business Administration and Management, General, Business Administration and Ma
    Strayer University
    Aug 2023 - May 2025 (1 year 10 months)
  • University of Colorado Boulder
    Bachelor of Fine Arts (BFA), Film Production, Film Production
    University of Colorado Boulder
    Jan 2007 - Dec 2011 (5 years)
  • Bloc
    Web Developer Track, Web Developer Track
    Bloc