Luís Miguel Ramos Pinto

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Technical Architect

NewStore, Inc.

Nov 2023 - May 2024 (7 months)

• Work with clients and the internal delivery team to understand and verify business requirements and architect complex solutions leveraging the company Cloud platform and AWS capabilities, existing eCommerce, POS, Order Management, Fulfillment, and ERP systems; • Recommend solutions based on scalability, performance, maintenance, and usage; • Implement, test, debug, and continuously improve software solutions running in cloud environments; • Design, review, and implement complex solutions as part of an implementation project while taking over complete aspects or part projects; • Take responsibility for the company's Professional Services development tool stack provided to company Solution Partners; • Assume a Technical Subject Matter

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Business Data Analyst

Pepco

Apr 2023 - Nov 2023 (8 months)

Business Data Analyst working on Oracle Retail implementation programme: • Ensure governance of the SI's approach to data and validate that the solutions delivered provide value for money and exceptional performance; • Ensure adherence to solution architectures; • Ensure the quality of the proposed solutions; • Provide functional and technical expertise and ensure the designs and tests are in line with the planned solution; • Perform multiple technical assignments using SQL, REST APIs, and Python, among others.

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Business Analyst

Clarks

Dec 2022 - Mar 2023 (4 months)

Business Analyst working on Order Management (NewStore) and System Integration (commerce-tools) project: • Advise client on application details, best practices, and business approaches, functional and technical requirements; • Responsible for documenting business and technical requirements; • Perform multiple technical assignments using SQL, REST APIs, and Python, among others.

Business Analyst

HMV

Jul 2022 - Dec 2022 (6 months)

Business Analyst working on Order Management (Fluent Commerce) and System Integration (Hybrid ERP) project: • Advise client on application details, best practices, and business approaches, functional and technical requirements; • Responsible for documenting business and technical requirements; • Perform multiple technical assignments using GraphQL, REST APIs, and Python, among others.

Business Analyst & Product Owner

OSF Digital

Oct 2021 - Jun 2022 (9 months)

Act as Salesforce Order Management System Business Analyst and Product Owner for a Salesforce AppExchange Product: • Requirements gathering. • Integration guidance. • Owner for integration escalations within the project; • Crafting the architecture vision and roadmap, including recommendations for integrations, API/micro-services enablement, cloud migration, etc. • Responsible for software development plans with a specific focus on quality and delivery efficiency. • Act as Single Point of Contact between the Architects and the Development team.

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Senior Consultant Logic Information Systems

Aug 2021 - Sep 2021 (2 months)

Implementation of a POC regarding the integration of e-commerce retail systems across multiple retailers.

Senior Integration Analyst / Business Analyst

Farfetch

Apr 2021 - Jul 2021 (4 months)

Requirements gathering and specification documents creation along with Farfetch's partners. • Studying the software application domain, preparing software requirements documents; • Assisting partners in defining the best way to implement integration processes with Farfetch; • Working with integration engineers; • Improving the documentation about Farfetch's integration processes and workflows; • Helping to establish best practices for the integration processes; • Contributing to establish the vision for integrations.

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Business Analyst/Product Owner

Wipro Retail

Aug 2016 - Mar 2021 (4 years 8 months)

Working as SME in Oracle Retail Price Management (RPM) and Integration BA and PO for several leading retailers with the following responsibilities: • Provide functional and technical consultancy on RPM; • Act as a functional consultant and Product Owner for Integration team: ◦ Requirements' Gathering; ◦ Design of Change Requests; ◦ Supervise the Build of Change Requests; ◦ Managed the Product Backlog; ◦ Prioritised the Product Backlog; ◦ Act as Single Point of Contact between the Customer and the Development team; ◦ Ensure the QA of all deliverables; ◦ Review of code and technical documentation; ◦ Support other teams.

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Business Analyst

Vila Nova de

Mar 2015 - Aug 2016 (1 year 6 months)

During this period worked for several Leading Retailers, performing the following activities: • Member of AMS team; • Analysis, development and tests of developments related to business improvements needed by the client for Oracle's RPM and Allocations (Java, PL/SQL); • Assist the client by providing guidance on several RPM processes; • Perform support activities such as: ◦ Batch monitoring; ◦ Bug fixing; ◦ Problem solving. • Responsible for providing Functional and Technical Support (SME) to the following Oracle Retail applications: ◦ Oracle Retail Allocation v13 ◦ Oracle Retail Price Management v13.1 .x, v13.2.x and v14 • Work in business processes' improvements and new developments needed by the client related to RPM appl

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Business Analyst

Tlantic

Sep 2013 - Mar 2015 (1 year 7 months)

During this period worked for a leading Portuguese Retailer: • Analysis, Design and Development of solutions regarding Retek/RMS v9 application as well as all the related documentation (functional and technical). The role covers several phases of the projects, including client testing, certification, Go-Live and stabilization; • Bug-fixing and performance improving of existing solutions; • Main point of contact with the project managers and the business for the several phases of the projects communicating with the client when needed; • Perform coaching of team's junior elements; • Though most of the work is done around Retek, also develop solutions that integrate with other areas like Unifo, MRS or DW/BI. Rua Manuel

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Systems Analyst Wipro Retail

Oct 2010 - Sep 2013 (3 years)

During this period worked for several Leading Retailers performing the following activities: • Creation of project documentation; • Issues Log tracking and maintenance; • Knowledge transition to the ADSM team; • Responsible for providing Functional and Technical Support (SME) to several Oracle Retail Modules; • Support for Go-Live and knowledge sharing for stabilization; • Analysis, Design, Development and Unit Testing of new features to several Oracle Retail modules; • Impact assessment and quality assurance of OR new releases; ◦ Issue resolution with 3rd parties; • Project critical path activities and decisions; • Support project organization and planning; • Test preparation and execution; • Track and report project risks.

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Teambuilding Team Work

R Consultores

Apr 2010

Luís Miguel Ramos Pinto

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