Luis Fernando Contreras Clavijo

Inside Sales Representative

Smartsheet

Jan 2023 - Current (3 years 8 months)

Play a key role in Smartsheet's growth by identifying new business opportunities, managing inbound leads, and nurturing long-term customer relationships. Responsible for understanding client needs, delivering tailored solutions, and driving revenue growth. Achievements: Consistently exceeded sales quota by 105% through proactive prospecting and strategic follow-ups. Managed a pipeline of 450+ accounts, strengthening client retention and satisfaction. Optimized sales tracking and forecasting using Salesforce and Outreach, increasing conversion rates.

Point of Sales Analyst

3M

Jan 2022 - Jan 2023 (1 year 1 month)

Validated data accuracy for pricing, units, and customer records. Supported case tracking in Salesforce and performed detailed data analyses to identify trends and suggest process improvements. Key Contributions: Enhanced accuracy in sales data and improved internal process efficiency. Provided actionable recommendations based on analytical findings to meet client requirements.

Senior Inside Sales Representative

3M

Jan 2020 - Jan 2022 (2 years 1 month)

Promoted 3M's products and campaigns to new and existing clients, increasing market presence through effective communication and relationship management. Achievements: Drove measurable sales growth across key accounts, strengthening brand positioning. Expanded customer base via tele-sales and coordinated marketing initiatives with distributors. Developed and executed annual sales plans aligned with strategic business goals.

S

Sales Executive

SMART CARGO

Jan 2018 - Jan 2020 (2 years 1 month)

Acquired new clients and provided tailored logistics solutions for dry and refrigerated containers, ensuring top-quality post-sale service. Achievements: Acquired an average of one new client per month, building a stable and profitable portfolio. Strengthened existing relationships through consistent follow-up and personalized service.

G

Key Account Executive

GRUPO SIGMAQ - MAGMA

Jan 2013 - Jan 2018 (5 years 1 month)

As a Key Account Executive, I managed key customer accounts, coordinated shipments, and handled procurement processes tailored to client-specific needs. My achievements include securing and managing major clients such as Intel, Lanco, Vitec, and Videocom, while significantly improving client satisfaction through efficient inventory management and technical support. Additionally, I utilized my skills in sales development to create new customer opportunities and expand the market in Costa Rica, generating new sales and building a robust pipeline. This strategic planning not only enhanced our account management efforts but also positioned the company for sustained growth in a competitive landscape.

Luis Fernando Contreras Clavijo

About

Detail

Timeline

Résumé