L

Luis Cruz

About

Detail

Guatemala, Guatemala
Contact Luis regarding: 
work
Full-time jobs
Starting at USD1.3K/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • TELUS Digital
    Customer Service Representative
    TELUS Digital
    Sep 2024 - Current (1 year 7 months)
  • T
    Customer Service Representative
    Teleperformance Guatemala
    May 2024 - Sep 2024 (5 months)
    As a Customer Service Representative, I was responsible for providing exceptional support to customers through various channels. I effectively addressed inquiries, resolved issues, and ensured customer satisfaction by maintaining a positive and professional demeanor. Additionally, I handled email and chat interactions with users, which enhanced communication efficiency and allowed for timely responses to customer needs. This experience not only honed my customer service skills but also reinforced the importance of utilizing digital communication tools to foster strong customer relationships.
  • Conduent Guatemala
    Sales representative
    Conduent Guatemala
    Nov 2023 - Apr 2024 (6 months)
  • Telus International
    Customer Service Rep. - Customer Experience analyst
    Telus International
    Sep 2021 - Nov 2023 (2 years 3 months)
Education verified_user 0% verified
  • Universidad de San Carlos de Guatemala
    -Law Student
    Universidad de San Carlos de Guatemala
    Jan 2020 - Current (6 years 3 months)
  • L
    -Bachelor of Science and
    Liceo de Ciencia y Tecnología
    Jan 2017 - Oct 2019 (2 years 10 months)