Business Operations Specialist
CloudKitchens
May 2023 - Dec 2024 (1 year 8 months)
• Performed data validation and analysis across operational and financial datasets, ensuring data consistency and quality across multiple data sources.
• Built dashboards and reporting tools to support business monitoring and designed and implemented operational dashboards to track KPIs across U.S. and Canadian kitchen locations.
• Developed a semi-automated repricing model to identify when kitchen lease pricing adjustments were required based on performance data.
• Analyzed operational costs, margins, utilization, and order volumes, uncovering optimization opportunities that contributed to cost savings of over $500K per month.
• Collaborated with product, finance, and operations teams to drive data-informed decisions an