Luis Angel Suarez Ciniglio 🚀 Operations & Supply Chain Leader | Last-Mile

P

Co-Founder

Pyntamx

Nov 2023 - Current (3 years)

- Built and launched a full Shopify-based website to support lead capture and service operations, translating business needs into platform configuration, workflows, and ongoing updates to maintain reliability and usability.
- Owned end-to-end project execution (requirements → configuration → testing/QA → release), coordinating vendors/partners and ensuring changes shipped with minimal operational disruption.
- Standardized operational workflows and vendor coordination to improve execution consistency across multiple concurrent projects.

Manager of Operations

PETS TABLE

Nov 2022 - Sep 2023 (11 months)

-Improved delivery reliability (OTD/OTS) to 90%+ by redesigning fulfillment workflows (pick/pack/load), tightening 3PL execution, and building KPI management routines for daily operational control.
Scaled delivery volume 6x by implementing a new 3PL and stabilizing operational processes to support growth without sacrificing service levels.
-Increased production output 10x in 4 months by launching a new operational facility and establishing the processes, compliance readiness, and execution cadence required to sustain higher throughput.
-Led system-supported operational visibility by working with engineers on a WMS and leveraging automation to improve communication and exception handling.
-Built nationwide shipping expans

Manager of Operations

Plantas a Domicilio

Jan 2021 - Oct 2023 (2 years 10 months)

- Reduced COGS by 30% through supplier negotiation, new vendor development, and SKU-level operational control to improve margin and purchasing leverage.
- Drove B2B to 50% of MRR (from ~10%) by launching and operating new channels, improving order-to-delivery workflows, and aligning commercial commitments with operational capacity.
- Achieved NPS 9.8+ by improving onboarding, communication flows, and delivery execution—reducing friction across order management and fulfillment touchpoints.
- Implemented S&OP routines to shorten inventory cycle time by improving demand forecasting accuracy, strengthening planning cadence, and tightening quality control procedures.
- Led TMS selection and 3PL integration with Shopify to aut

Q

Chief Marketing Manager

Quality Metal

Mar 2020 - Jan 2021 (11 months)

Developed and executed marketing strategy that increased sales by 10%. Implemented innovative marketing and trade marketing campaigns that increased brand awareness and shelf space by 30% in the first year. Researched and identified new marketing channels that generated an additional 2% in sales. Composed competitors, price, and new products analysis for the LatAm market. Wrote and executed all marketing plans and budgets, ensuring all objectives were met within the allocated budget. Led brand refreshment plan for packaging, user manuals, and spec sheets for top sellers in the portfolio. Defined A&P budget for the year. Optimized SEO & SEM strategy achieving top 5 positions for all the categories in Google.

Brand Manager

LA MONTSERRATINA CA

Feb 2019 - Feb 2020 (1 year 1 month)

Conceptualized and executed digital and trade marketing campaigns aimed to increase blood sausage consumption (achieved a 3% increase in sales). Led new packages and labels branding project (Over 20 SKUs). Performed market, shopper, and competitors analysis. Identified & promoted new occasions of consumption for grill products. Established price strategy by sales channel and product. Developed digital B2C sales channel.

Marketing Coordinator

LA MONTSERRATINA CA

Feb 2018 - Feb 2019 (1 year 1 month)

Designed the brand's digital strategy (@lamontserratina). Crafted the marketing campaign for the launch of new products. Developed trade marketing strategies for key accounts. Conceptualized rebranding for a fast-food franchise (60 POS nationwide). Designed and executed “Julio Mes de La Parrilla 2018” (courses, promotions, sampling, alliances, and brand experiences). Led a team of over 60 people for Griller’s Day 2018 (a mass event with over 4,800 people in attendance) with different brands in attendance. Formalized an academic program focused on the grilling world reaching over 6,200 consumers nationwide (La Montserratina’s Academy). Launched a brand-experience food truck unit called La Montserratina Grill. Crafted management reports.

Marketing Assistant

LA MONTSERRATINA CA

May 2017 - Feb 2018 (10 months)

Assisted the R&D department in the design of new products. Organized strategies for product promotions and activations. Designed a social media influencer plan.

Trainee

Plumrose Latinoamericana

Feb 2017 - Apr 2018 (1 year 3 months)

Received training in agro-industrial management, processed meats industry, sales, finance, marketing & trade marketing. Served as an assistant in the execution of management reports. Provided benchmark reports of the meat industry. Executed investigations of new technologies in the processed meats industry.

A

Inspection Engineer

Arcaypro CA

Feb 2016 - Feb 2017 (1 year 1 month)

Managed and inspected six housing developments around the country. Executed cash flow and budget analysis for credit approval.

A

Assistant Civil Engineer

Arcaypro CA

Nov 2014 - Feb 2016 (1 year 4 months)

Private Tutor

Selfemployed

Sep 2012 - Feb 2018 (5 years 6 months)

Luis Angel Suarez Ciniglio

About

Detail

Timeline

Résumé

Luis Angel Suarez Ciniglio

About

Detail

Behavioral traits