Luis Andres Castro Villafaña

Senior Business Development Representative

Finastra

Jul 2025 - Current (7 months)

Manage outbound and inbound B2B sales cycles, identifying and qualifying prospects for Finastra's financial technology solutions. Collaborate closely with Account Executives to build pipeline, nurture opportunities, and accelerate deals through all sales stages. Conduct discovery calls with financial institutions across North America, understanding their needs and presenting tailored solutions. Leverage CRM, Highspot, and LinkedIn Sales Navigator to track engagement, optimize outreach, and improve conversion metrics. Coordinate with marketing and product teams to align messaging, ensuring consistent communication and effective lead nurturing.

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ChiefExecutive Officer

Puntaco Padel Club

Jan 2023 - Feb 2025 (2 years 2 months)

As Chief Executive Officer, I secured major sponsorships with large companies, significantly boosting revenue and enhancing the club's market visibility. I managed daily operations, sales, and client relations, driving substantial growth through effective sales strategies and targeted promotions. By executing successful campaigns for tournaments and leagues, I increased client engagement and revenue. I led a sales team, providing training and mentorship to meet targets and build strong client relationships. Additionally, I utilized Google Sheets daily to manage key operations, including revenue tracking, reservations, inventory control, and ROI analysis. By building and maintaining dashboards with advanced formulas, I supported informed dec

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Sales Development Representative

Cience B2B

Jan 2021 - Jan 2023 (2 years 1 month)

Focused on lead generation and sales development for a B2B sales agency, identifying potential clients and qualifying leads to build a strong sales pipeline. Successfully closed deals with multiple clients, contributing to the company's growth and expansion. Worked closely with the sales team to develop and implement strategies to improve sales conversion rates. Collaborated with the marketing team to align sales efforts with campaigns, optimizing ROI and ensuring a seamless customer experience. Analyzed sales data to track performance, forecast trends, and refine sales strategies.

Customer support specialist

Teleperformance

Jan 2020 - Jan 2021 (1 year 1 month)

Delivered high-quality customer support and sales assistance in a fast-paced contact center, achieving top performance in client satisfaction and resolution time. Promoted to a floor support role, where I coached and supported new and existing agents, helping improve individual KPIs and overall team productivity. Conducted performance reviews and provided actionable feedback to agents, directly contributing to increased first-call resolution rates and sales conversion. Collaborated with team leads to streamline support procedures, reducing agent downtime and improving case handling consistency. Additionally, my experience in a hybrid work model allowed me to effectively manage tasks and communication remotely, enhancing my ability to achiev

Luis Andres Castro Villafaña

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