Luisa Moscoso

Operations Partner

Emma

Nov 2021 - Current (3 years 7 months)

Work closely with the Board of Directors and investors to position companies for growth, work through cross synergy opportunities with other portfolio companies. Drive expansion by developing strategies with senior management and leadership and work with CEOs with strategic oversight and execution of key strategic initiatives and KPIs.

Senior Product Manager

Bunny Studio

Jan 2021 - Nov 2021 (11 months)

CTO of Bunny Studio

Bunny Studio

Jul 2019 - Dec 2019 (6 months)

CEO of Bunny Studio

Bunny Studio, Torre.ai

Oct 2017 - Jun 2019 (1 year 9 months)

WITs - Women In Technology (Torre Social)

Bunny Inc

Jul 2017 - Current (7 years 11 months)

Contribute to organize events Research Outreach to key people and institutions

Head of Partnerships & Operations

Bunny Inc

Jun 2016 - Current (9 years)

* Designing and executing an outstanding customer experience for our global audience. * Motivate our team members and provide personal and professional training for them to grow inside and outside our company. * Guarantee the tools for the Operations units (Production Management, Quality Control, Talent Management, Sales and Self Service Management) to operate and succeed. * Responsible for designing new strategies and improve operational performance for the different units within operations. * Route users feedback and ideas for the product team to make sure our users have an outstanding experience even if they don't have direct contact with the Operations team.

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Head of Partnerships & Operations at Bunny Studio

Jun 2016 - Dec 2017 (1 year 7 months)

Head of Quality Control

Bunny Inc

Jan 2016 - Jun 2016 (6 months)

I'm responsible for the quality of all deliverables, including voice overs, articles and logos to large and small clients, all over the globe. Manage remote team memebers located all over the world to be able to provide twenty-four seven quality control to our clients. As product owner for the quality control unit, I'm designing, implementing and automating current quality control processes while maintaining an amazing quality of deliverables for our clients.

Head of Production Management

Bunny Inc

Aug 2014 - Jan 2016 (1 year 6 months)

Manage hiring process for Production management team. Train and guide a Production management team. Retain and motivate team members. Work with Production Management team in order to provide the best experience for our users. Research on new processes and improve ongoing processes in order to make customers more productive and retain them over time. Analyze team numbers and propose new strategies to improve productivity. Work on special operations projects by completing complex projects outside our website. Create new workflows and reports in order to identify bottlenecks. Understand current workflow and change current process to make our unit scalable. Create and develop strategies on how to grow a team correctly. Based on client

Project Manager

Bunny Inc

Dec 2013 - Aug 2014 (9 months)

Proactively work with clients to understand their needs and make sure their projects are completed successfully. Worked with especial projects internally. I also worked on the product side filtering all the feedback from our users. Worked on improving processes and researching for new tools to improve our team performance

Voice Actors Agent

Bunny Inc

Jun 2013 - Dec 2013 (7 months)

Recruit Voice Actor in +30 different languages Work with the project management team to fulfill projects Give feedback to our product team on improvements for users

Luisa Moscoso

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Luisa's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.

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