Luis Alonso González

Luis Alonso González

About

Detail

Mexico City, Mexico

Contact Luis regarding: 
work
Full-time jobs
Starting at USD120K/year

Timeline


work
Job
school
Education
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Project (professional or personal)

Résumé


Jobs verified_user 0% verified
  • Invgate
    Sales Director
    Invgate
    Oct 2023 - Current (2 years 5 months)
  • S
    Country Manager & Audit Director
    SMC Slovensko México
    Apr 2022 - Nov 2023 (1 year 8 months)
    Head of the SMC Slovensko office in Mexico City. Leader of the audit team in charge of GLOBALGAP, Distinctive H, ISO 14001, ISO 9001, ISO 20000-1, ISO 27001, ISO 50001, ISO 22000, OHSAS 18001 and SA8000 certifications audits
  • P
    COO - Chief Operating Officer
    Proactivanet
    Dec 2019 - Apr 2022 (2 years 5 months)
    Responsible for managing the operations of the Proactivanet office in Mexico, as well as follow-up to ensure the proper functioning of the Support, Pre-sales, Project and Customer Success areas.
  • P
    Pre-Sales Engineer and Project Manager
    Proactivanet
    Oct 2018 - Dec 2019 (1 year 3 months)
    Pre-sales Engineer and Project Manager in charge of ensuring the adequate quality of the technical proposals for the implementation of ProactivaNET in large accounts. Technical manager of the projects proposed to the clients. Support to the commercial team in the pre-sale phase. Control of the monitoring of the key dimensions of the project (deliverables, progress, resources, costs, deadlines and customer satisfaction).
  • M
    Principal Partner
    Mateos Consultores
    May 2015 - Oct 2018 (3 years 6 months)
    Integrated projects for IT service management. Identify IT needs of organizations and align it to business goals. Leading teams for planning, design and implementation based on best practices: ITIL, Cobit, ISO20000, ISO27001, CMMi, etc.
  • L
    Founder
    Lual Technologies
    May 2015 - Current (10 years 10 months)
  • P
    Support Center Manager for LatAm Countries
    Proactivanet
    Jul 2012 - May 2015 (2 years 11 months)
    Manager of the support center of ProactivaNET in LATAM. Monitoring the proper functioning of HelpDesk in LATAM . Technical Coordination between different Service Centers (Mexico, Colombia, Peru, Chile, Ecuador). Third line support. Support tasks for sales department doing jobs of pre-sales and after-sales engineer. Advising clients on the correct formulation of its internal help desk processes. Support to parameterization our tool according to these processes.
  • Draeger
    IT & Complex Monitoring Support Technician
    Draeger
    Jan 2012 - Jul 2012 (7 months)
    Working as network engineer doing jobs of design, implementation and support in two fields: Capturing and processing images over IP on OR and localization of medical devices over wireless network. Support tasks for sales department doing jobs of pre-sales and after-sales engineer. Visit clients and potential clients to detect new needs. Furthermore, as member of the monitoring complex group, I acquired knowledges about Hospital Information Systems, Clinical information Systems, HL7 integration, etc.
  • ICEX
    IT Manager of the Spanish Commercial and Economic Office in Lisbon
    ICEX
    Oct 2010 - Dec 2011 (1 year 3 months)
    External staff of the Spanish Institute of Foreign Trade. Member of the IT department, for the Lisbon office. Responsible for overseeing the proper functioning of the equipment, network management, user management and first level problem resolution Advice for Spanish technological profile companies looking to invest in the Portuguese market.
  • University of Oviedo
    IT Researcher
    University of Oviedo
    Oct 2007 - Aug 2010 (2 years 11 months)
    Scholarship in Satec. Part of TelMAX Project: Digital radio professional services. Member of the work team in charge of: Mobility at IP level, investigation about IPv6, interworking gateways, security and evaluation platforms over NS2.
Education verified_user 0% verified
  • UCAM Universidad Católica San Antonio de Murcia
    Master of Business Administration - MBA, Digital Business
    UCAM Universidad Católica San Antonio de Murcia
    Jan 2019 - May 2021 (2 years 5 months)
  • Universidad de Oviedo
    Degree in Engineering Technology and Telecommunication Services, Telecommunications Engineering
    Universidad de Oviedo
    Jan 2011 - Dec 2012 (2 years)
  • Universidad de Oviedo
    Bachelor degree, Telecommunications specializing in Telematics
    Universidad de Oviedo
    Jan 2003 - Dec 2008 (6 years)
Projects (professional or personal) verified_user 0% verified
  • I
    Implementación de Solución ITSM en Soriana (MÉXICO)
    Jan 2020 - Dec 2020 (1 year)
  • I
    Implementación de Herramienta de Mesa de ayuda en Farmacias del Ahorro (MÉXICO)
    Jan 2019 - Dec 2019 (1 year)
  • I
    Implementación de Herramienta para soporte de proceso de Gestión de Incidentes, Requerimientos, Niveles de Servicio, Con
    Jan 2019 - Dec 2019 (1 year)
  • I
    Implementación de Herramienta de Mesa de Ayuda en AFORE XXI BANORTE (MÉXICO)
    Oct 2018 - Dec 2019 (1 year 3 months)
  • D
    Desarrollo de Sistema de Gestión Integral (Calidad y Seguridad de la Información) en Salud Interactiva (MÉXICO)
    Jan 2018 - Jan 2019 (1 year 1 month)
  • C
    Consultoría de procesos Capacidad, Disponibilidad y Catálogo de Servicios - NuevaTEL (Bolivia)
    Jul 2017 - Oct 2017 (4 months)
  • C
    Consultoría Certificación ISO 27.001 en MPSnet (México)
    Jan 2017 - Dec 2017 (1 year)
  • C
    Consultoría Certificación ISO 27.001 en IDS (MÉXICO)
    Jan 2016 - Dec 2016 (1 year)
  • E
    Elaboración de Procesos para la Gestión de Activos Y CAU en Constructora Marhnos (MÉXICO)
    Jan 2016 - Dec 2016 (1 year)
  • I
    Implantación y puesta en producción de herramienta ITSM (IT Service Management) en el Instituto Nacional de Migraciones
    Jan 2015 - Dec 2015 (1 year)