Luisa Liprandi

V

Student Success Advisor

Verto Education

Jul 2025 - Dec 2025 (6 months)

Provided individualized academic, personal, and career advising to a caseload of 38 first-year students transitioning through international semester experiences. Utilized CRM systems (e.g., Salesforce, Asana) to track advising interactions, document action plans, and analyze student data for risk prediction. Collaborated with local partners and internal teams in a Spanish-speaking context while producing documentation in English. Assisted students in understanding academic expectations, coursework structure, and program policies across international education settings.

Tutor Educator

Ignite Reading

Jan 2024 - Apr 2025 (1 year 4 months)

Delivered curriculum-aligned, one-on-one literacy instruction following structured instructional guidelines and fidelity requirements. Worked within a structured, compliance-driven educational model emphasizing accuracy, consistency, and documentation. Interpreted and implemented instructional materials to support foundational reading outcomes for elementary students. Closely monitor and document student progress and modify instructional methods as needed.

I

Client Services Intern

Interdisciplinary Diagnostic & Consulting Center (IDCC)

Sep 2022 - May 2023 (9 months)

Managed a portfolio of 20 clients, ensuring consistent engagement, follow-up, and service delivery. Led structured intake and assessment processes to identify client needs and inform tailored service plans. Maintained high standards of documentation, compliance, and data accuracy in a regulated environment. Built trusted client relationships through clear communication, discretion, and problem-solving.

D

Administrative Assistant

Dolores de Alzaga

Jan 2022 - Dec 2023 (2 years)

Acted as a key point of contact, streamlining communication between leadership and stakeholders. Anticipated administrative needs to proactively resolve scheduling, logistics, and operational. Delivered professional support to clients and partners, ensuring timely responses and high satisfaction. Utilized (Google Docs/Sheets/Drive & Zoom) to streamline administrative processes. Scheduled appointments, prepared bills, inputted data, completed insurance forms, and maintained records, manually or using a computer. Managed the referral of patients, clients, or family members to community resources or to specialists, if necessary.

P

Psychosocial Rehabilitation Counselor

Pines Health Center

Jun 2020 - Apr 2021 (11 months)

Prepared and organized all patient documentation including intake reports, service plans, progress notes, and treatment reports. Conferred with physicians, psychologists, social workers, and other professionals to develop and implement patient rehabilitation programs. Taught patients social skills, breath work, relaxation techniques, functional living skills, and emotional coping skills. Conducted therapy virtually with patients through Telehealth throughout the Covid-19 pandemic.

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Front Desk & Marketing Associate

POD 22

Aug 2018 - May 2019 (10 months)

Greeted customers entering the establishment, determined nature and purpose of visit and directed or escorted them to specific destinations. Operated telephone switchboard to answer screen or forward calls providing information, took messages, oversaw cash register, and scheduled appointments. Assisted in the observation and training of new associates, including mentoring and serving as a shadow partner. Conducted market trend analyses, identifying key patterns that drove a significant boost in targeted marketing campaign effectiveness.

Research Assistant

Florida State University

Aug 2017 - May 2018 (10 months)

Assisted Kristina Chamberlain, M.S. and Dr. Ashby Plant, Ph.D. in research and conduction of local social psychology labs. Supported compliance with institutional and academic standards through precise documentation, process adherence, and cross-team coordination.

K

Intern

Key Clubhouse of South Florida

Jun 2017 - Aug 2017 (3 months)

Helped adolescents and adults living with serious mental health issues be reintegrated into the community through the promotion of different activities involving physical fitness, arts and crafts, recreational games, communication.

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