Luigi Infante

Y

Executive Recruiter

YU Recruitment

Oct 2024 - Current (1 year 11 months)

Internal Recruiter

Hostaway

Jan 2023 - Oct 2024 (1 year 10 months)

Responsible for the Recruitment and the Talent Acquisition processes of Hostaway ( SaaS Vacation Rental Software ) Global hires: NAMER - LATAM - EMEA - APAC - Sourcing candidates (in-bound and out-bound) - Screening calls - Job Posting - Maintaining the communication between the candidates and the hiring managers - Processes and standards. Using different tools such as : - Google services - Microsoft 365 - LinkedIn Recruiter - Slack - ATS (Recruitee) - Codility - Aircall - Zoominfo - Seamless AI - Rocket Reach - Apollo - Metaview

V

Headhunter Recruiter

Verrus

Mar 2021 - Jan 2023 (1 year 11 months)

Sourcing candidates and taking them to market. Specialised in sales roles around Event, Rental, Hotel, Spa, Vacation Management software and Manufacturing (MES, MOM, ERP, IoT, CMMS, Digital Twins, EMS, etc.) Using different tools such as: - Microsoft 365 - Zoominfo - Rocket Reach - LinkedIn Recruiter - Job boards - Reach out - CRM - ATS (Recruitee, Ashby, Greenhouse, Personio)

Assistant Store Manager

Virgin Media O

Dec 2019 - Mar 2021 (1 year 4 months)

I have been promoted to Assistant Store Manager in 2019. This included the management of the team and of the store. Key points of the role were the achievements of the targets and the customer satisfaction.

O2 Guru

Virgin Media O

Dec 2017 - Dec 2019 (2 years 1 month)

Technical role focused on helping customers on appointment on daily base. The role also included: - Opening and Closing of the Store. - Cashing up and financial duties. - Shift planner. - Technical maintenance of the store. - Recruitment

S

Italian Contact Centre Specialist

Sky Betting Gaming

Jul 2016 - Nov 2017 (1 year 5 months)

Customer service, Account management, Documents verification, Team management, Customer satisfaction, product development. Using different tools such as: - Slack - Jumio - Microsoft 365 - CRM

Barista

Pret a Manger

Oct 2014 - Jun 2016 (1 year 9 months)

Customer service, Team management, Customer satisfaction, Hygiene, Product presentation

L

Team Leader

LOS GARCÍA

Aug 2014 - Sep 2014 (2 months)

Team organisation, Shift plan, Customer Service, Customer satisfaction.

Kitchen chef

Hard Rock International

Jun 2014 - Jul 2014 (2 months)

Kitchen production, Customer satisfaction, Team work, Product presentation

Team Member

Pret a Manger

Oct 2013 - May 2014 (8 months)

Team work, Product presentation, Team organisation, high pace constancy, Product quality.

C

CNC Machinist

CABE SRL

May 2012 - Aug 2012 (4 months)

Pallet Loader, Stock management, Measurements, Tools care, Warehouse, CNC.

Shift Manager

Burger King Corporation

Feb 2012 - Mar 2014 (2 years 2 months)

Team management, Stock management,Product presentation, Customer satisfaction, Banking, Rota plan, Shift plan.

D

Warehouse Specialist

Dog Company

Feb 2012 - Apr 2012 (3 months)

Customer satisfaction, Animal care, Warehouse, Stock management, Driving.

Delivery Driver

Poste Italiane

Dec 2011 - Jan 2012 (2 months)

Driving, Mail organisation, Shift plan.

S

Party Animator

Sephiro Animation

Mar 2011 - Sep 2011 (7 months)

Party Animator for kids entertainment.

S

Carpenter

SEC arredamenti dinterni

Jul 2009 - Jan 2011 (1 year 7 months)

Production of Doors, furniture, and covers made in wood.

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