Luigi Canlas

I worked as a Systems Trainer and Talent Acquisitions Manager in Virtual Squad for 2+ years. I also worked from home for 5 years as a Quality Control Specialist for an Energy Brokerage Firm based out of Dallas, Texas called TruEnergy. Working in this industry taught me to solve various problems in an efficient and thorough manner. While doing the job fast is one thing, ensuring correctness is just as important. In all the previous jobs that I've held, I treated them as opportunities for career growth. I also have a 2-year experience in Customer Service. My background as a customer service representative within both call center and retail environments also taught me to deliver excellent customer satisfaction at all times. I was recognized as a top teammate who excels in providing excellent service and eventually my efforts paid off after I got promoted as a Subject Matter Expert by expertly resolving a variety of complaints.