I worked as a Systems Trainer and Talent Acquisitions Manager in Virtual Squad for 2+ years. I also worked from home for 5 years as a Quality Control Specialist for an Energy Brokerage Firm based out of Dallas, Texas called TruEnergy. Working in this industry taught me to solve various problems in an efficient and thorough manner. While doing the job fast is one thing, ensuring correctness is just as important. In all the previous jobs that I've held, I treated them as opportunities for career growth.
I also have a 2-year experience in Customer Service. My background as a customer service representative within both call center and retail environments also taught me to deliver excellent customer satisfaction at all times. I was recognized as a top teammate who excels in providing excellent service and eventually my efforts paid off after I got promoted as a Subject Matter Expert by expertly resolving a variety of complaints.
Contact Luigi regarding:
person_search
Finding candidates
Timeline
work
Job
school
Education
Résumé
Jobs
verified_user
0% verified
S
Recruiter
Siris LLC
Aug 2023 - Current(2 years 9 months)
Talent Acquisition Manager
Virtual Squad LLC
Sep 2020 - Apr 2023(2 years 8 months)
T
Quality Assurance Specialist
TruEnergy Services
Mar 2015 - Mar 2020(5 years 1 month)
I worked as an offshore associate who had a job as a Quality Assurance Specialist for 5 Years in an Energy Brokerage Firm in the US.
Customer Service Representative
Sutherland Global Services
Mar 2013 - Mar 2015(2 years 1 month)
Worked as a Customer Service Representative and Subject Matter Expert for eBay NA.