Luigi Cabatingan

Scheduling & Sales Specialist | Care Plan Specialist

Pearl Talent

Dec 2024 - Feb 2026 (1 year 3 months)

• handle incoming calls and inquiries regarding the device • provide product information and assists potential patients on scheduling appointments with the specialists • manage patient's appointment (e.g. follow-ups, cancellations, reschedules or additional instructions for the appointments if needed) • coordinate with clinicians and Clinical Coordinators regarding the patient's appointments and care plans • transcribe clinician explanation, diagnosis, and treatment plans accurately • educate patients on medication, lifestyle modifications and preventive care measures. • Verified patients' commercial insurance, explaining benefits and coverage to ensure clarity and manage expectations. • Addressed patient inquiries and provided detailed inf

A

Medical Case Reviewer

Acclaimed BPO Solutions

Sep 2023 - Sep 2024 (1 year 1 month)

• review patient's charts and medical records to check for diagnoses, treatments, and procedures were properly documented prior predetermination (Orthopedics) • Assess medical necessity of treatments or procedures based on Interqual and MCG guidelines • Identify errors or inconsistencies in documentation and billing codes. • schedule peer-to-peer calls to review predetermination and determine patient's medical necessity

Medical Virtual Assistant

My Mountain Mover

Apr 2022 - Sep 2023 (1 year 6 months)

• prepare patient's chart prior their set appointment date with the physician (Cardiology and Mental Health) • Upload medical records to the patient's chart that are vital for patient's care • process patient's medication refills, prior authorizations, and verification of insurance • answer inbound and outbound calls concerning patient's inquiries, scheduling/rescheduling appointments, and follow-ups.

B

Tier 2 Nurse

BRJ Brig's Outsourcing Services

Jul 2018 - Mar 2022 (3 years 9 months)

• Audit and review medical claims • Documenting vital changes related to patient care • Confirming appeal charges after initial review and audit • ensure medical compliance with payer rules, medical necessity guidelines and federal regulations (HIPAA or CMS)

O

Staff Nurse I - Medical-Surgical Unit

Our Lady of the Rule Maternity and General Hospital

Aug 2014 - Oct 2017 (3 years 3 months)

• Record patient symptoms, vitals, treatments, and medication in the patient chart. • Perform bedside care and pre- and post-operative monitoring. • Administer medications, insert catheters, and monitor intravenous fluids as prescribed

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