With over 10 years of hands-on experience, I bring a wealth of expertise in project management and customer service consultancy to the table. I've had the privilege of collaborating with diverse clients worldwide and honing my skills in essential applications such as Zendesk, Google Suite, Microsoft Office, Slack, Gorgias, SurveyMonkey, Loox, Trustpilot, Shopify, Trello, and monday.com. My approach is deeply results-oriented, driven by a relentless commitment to surpassing daily performance metrics and fostering continual improvement. I thrive on instigating change and driving meaningful outcomes, eager to contribute to your team's success and create lasting impact.