Luciene Louzada

Luciene Louzada

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Software Engineering | Backend | Artificial intelligence
Uberlândia, State of Minas Gerais, Brazil

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Résumé


Jobs verified_user 0% verified
  • ALGAR
    Telemarketing Operator
    ALGAR
    Jun 2024 - Aug 2024 (3 months)
    Experience in customer service (active and receptive) at Bradesco Saúde, focusing on resolving issues related to health insurance policies. I worked on procedures such as registration management, including downgrade and upgrade processes, always seeking efficient and satisfactory solutions for customers.
  • I
    Systems Development Analyst
    Infinity Brasil
    Sep 2024 - Dec 2024 (4 months)
    Professional with experience as a temporary Systems Development Analyst, focused on backend for the logistics sector. During my career, I worked with the C# language and dot.net backend, and in the development of APIs, and SQL dealing with related tasks and projects and system improvement. My work has always been focused on ensuring the efficiency of logistics processes, using technological solutions that automate and optimize operations. I have experience in solving problems in a timely manner, always seeking to improve system performance and ensure that APIs integrate seamlessly with other parts of the system, offering continuous support to the team's
  • E
    Administrative Assistant
    Empresa Accenture do Brasil
    Apr 2021 - May 2022 (1 year 2 months)
    I began my journey in the technology field and gained valuable experience as an administrative assistant at Accenture. During this period, I developed skills in several systems, including TOA Orange-Grafico, People, Card and Excel. In addition, I participated in TQI, B2C, and e-commerce courses on the Salesforce B2B platform, expanding my knowledge in data analysis and technical support. I was responsible for developing and mapping routes for technicians, including critical mass cases, and for making adjustments to the internet, demonstrating organizational and analytical skills.
Education verified_user 0% verified
  • E
    Graduação
    Estácio de Sá
    Apr 2022 - Current (4 years 7 months)
    I am a dedicated student of the Bachelor's degree in Software Engineering at Estácio. In search of my first experience, I bring with me an immense passion for learning and an unwavering commitment to deliver my best at every opportunity. I continue to dive headfirst into the world of technology, where I have been developing valuable skills in several areas. Among them, the ability to design, test, develop and maintain software stands out. I have a technical repertoire to solve web and backend software problems using HTML, CSS and C#, in addition to having practical knowledge of GIT and GITHUB, essential for collaborative work in agile teams. I am also proficient in JavaScript and Node.js. In addition, I have knowledge of emerging technologi
Projects (professional or personal) verified_user 0% verified
  • Gupshup
    Chatbot API
    Gupshup
    Apr 2024 - Sep 2024 (6 months)
    Automated customer service via WhatsApp: Chatbots can automatically answer frequently asked questions and more.