Luciana Andrea Palmisciano

Luciana Andrea Palmisciano

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IT Engineer
Tandil, Buenos Aires Province, Argentina

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Résumé


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  • M
    Medical Interpreter
    Multilingual LLC
    Nov 2025 - Current (1 year)
    Bilingual professional providing accurate and culturally sensitive medical interpretation for non-English-speaking patients, both in person and during telehealth visits. I work closely with physicians, nurses, and healthcare teams to ensure clear understanding of critical medical, clinical, and financial information.

    With a strong background in patient support and administrative coordination, I assist with follow-ups, appointment reminders, and nurse triage calls while maintaining strict confidentiality and high standards of care. I bring a service-oriented, reliable, and empathetic approach to supporting patients and clinical teams.
  • Harness
    Support Specialist
    Harness
    Jan 2022 - Current (4 years 10 months)
    As a Senior IT Engineer, I manage inventory and budgeting through Snipe-IT, oversee user creation and device provisioning, and serve as a SysAdmin in Okta, ensuring secure and granular access management. I document processes in Confluence, maintain Zoom Rooms, and manage physical access through Brivo and RFID systems. I ensure device compliance using Jamf Connect, support new hires with secure onboarding, and conduct access audits through ConductorOne. Additionally, I collaborate with HR in managing the Tandil office and actively contribute to DEI initiatives by creating inclusive spaces and resources.
  • A
    Counselor
    Arka Tandil
    Jan 2021 - Current (5 years 10 months)
  • PwC
    PWC Auditing and Reporting Focal Point
    PwC
    Jun 2018 - Jan 2022 (3 years 8 months)
    My role in Auditing and reporting brought great process improvement while giving visibility to the team. It involved managing regular processes that could ensure security and hygiene.
    Systems used while working for Auditing and reporting: VMware, Google workspace, Sailpoint, Alteryx, Archer, Service Now.
  • Parexel SRL
    Service Desk Specialist
    Parexel SRL
    Nov 2013 - Aug 2016 (2 years 10 months)
    IT Service Desk I will provide first line technical support to worldwide Parexel employees , aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of staff problems, which may range from straightforward to more complicated technical issues. 
    Contact for phone calls and emails from staff regarding IT issues and queries: Receiving, logging and managing calls from internal staff via telephone, and Assyst 8 System: Maintaining an Asset Database and track changes
    Troubleshooting of IT related problems from in-house software to hardware, such as Blackberries, Laptops, PCs and Printers.
    Troubleshoot basic network issues such as ADSL broadband issues
    Escalate unresolved calls to the in
  • L
    Owner
    Liberkiosco
    Nov 2011 - Oct 2012 (1 year)
  • J
    Manager assistant
    Junior Cup
    Sep 2007 - Oct 2008 (1 year 2 months)