Luciana Barroso

Luciana Barroso

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Sales Executive | Account Manager I Digital Transformation
São Paulo, State of São Paulo, Brazil

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Timeline


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Résumé


Jobs verified_user 0% verified
  • Thoughtworks
    Business Executive / Sales
    Thoughtworks
    Jan 2023 - Jul 2024 (1 year 7 months)
    • Led the sales and delivery of complex technology consulting projects, leveraging consultative sales skills to develop tailored proposals that address client-specific pain points and business challenges. • Played a pivotal role in understanding customer needs, developing customized solutions that align with their strategic objectives, and ensuring these solutions drive impactful digital transformation • Cultivated and maintained strong relationships with C-suite executives, including negotiation of pricing and contracts, ensuring a mutually beneficial partnership. • Monitored project delivery to align with client business goals, ensuring successful outcomes that reinforce long-term relationships and create opportunities for continued c
  • TIVIT
    Business Executive / Sales
    TIVIT
    Nov 2020 - Jan 2023 (2 years 3 months)
    • Spearheaded digital transformation efforts for clients, implementing Agile SQUAD teams to foster technological and cultural advancements. • Collaborated closely with clients to identify needs, developing and executing digital strategies and solutions. • Proactively mapped opportunities within each client account, driving business growth for both companies by identifying areas for expansion and new service offerings. • Worked with delivery teams to ensure the successful execution of strategic projects. • Fostered and managed relationships with C-level executives
  • Z
    Head of Digital Transformation
    ZUP INNOVATION,
    Jan 2019 - Nov 2020 (1 year 11 months)
    • Responsible for Business Unit (Sales and Operations/Delivery) • Proven experience of managing technical (IT) /delivery teams, steering digital transformation initiatives that empowered clients to innovate and evolve. • Supported customers in adopting Agile methodologies by deploying SQUAD teams to drive rapid technological and cultural change. • Built and nurtured strong relationships with C-level executives, enabling the successful delivery of strategic projects.
  • Consultant
    Business & Service Designer / Design Thinking Consultant
    Consultant
    Dec 2015 - Dec 2018 (3 years 1 month)
    • Led projects utilizing Design Thinking tools such as research, co-creation, and prototyping • Facilitated workshops and drove projects focused on accelerating digital transformation and the development of innovative products, services, and processes
  • Microsoft
    Account Manager
    Microsoft
    Apr 2014 - Jul 2015 (1 year 4 months)
    • Managed the Positivo Informática account, one of Brazil's most strategic accounts, contributing over USD 50 million in annual revenue • Led cross-functional teams (internally and externally), to successfully launch a new product category • Administered marketing funds strategically to boost sales and enhance market presence. • Established and maintained strong relationships with C-level executives • Managed activities across Retail, Corporate, SMB and Government segments
  • McAfee
    Account Manager
    McAfee
    Jun 2010 - Mar 2014 (3 years 10 months)
    • Managed strategic accounts handling opportunities and deal closures worth over USD 10 million annually. • Managed cross-functional teams (internal and third party contractors) • Developed marketing strategies, built campaigns and trained partners to enhance sales performance Proven track record of meeting and exceeding assigned revenue quota, with YoY Growth rate of 40%, earning the Top Sales Performer award in 2011
  • Vexi
    Sales and Account Manager
    Vexi
    Apr 2008 - Jan 2010 (1 year 10 months)
    • Built relationships with major telecom companies and ISPs, negotiated partnerships, and defined commercial policies, conducted market analysis and strategic planning • Prospect and close strategic deals with TIM and Skype • Negotiated and coordinated new partnership agreements and developed existing ones
  • C
    CRM Manager
    Apr 2006 - Mar 2008 (2 years)
    • Established and managed the CRM area for retail customers, overseeing budgeting, sales targets, communication, and results tracking • Implemented lifecycle actions (CRM) to increase customer activation, retention, loyalty • Developed strategies for cross-selling and upselling, utilizing different tools to increase customer retention.
  • S
    Senior Marketing Analyst
    Dec 2003 - Mar 2006 (2 years 4 months)
  • I
    Marketing Analyst
    Itau Bank
    Jun 2001 - Nov 2002 (1 year 6 months)
    • Created and executed marketing campaigns, managed end-user communication, and conducted direct marketing actions.
Education verified_user 0% verified
  • E
    English Course
  • S
    Spanish Course
  • E
    Exchange program
  • Sebrae
    Empretec capacity-building for entrepreneurs
    Sebrae
  • Perestroika
    Friends of Tomorrow (Independent Study Course
    Perestroika
  • H
    The School for Service
    HIVELAB
  • Fundação Getulio Vargas
    Bachelors in public administration
    Fundação Getulio Vargas
  • International MBA
    SDA Bocconi
    International MBA
  • Fundação Getulio Vargas
    Post Grad in Business Management
    Fundação Getulio Vargas