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Lucas Rodrigues de Almeida

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Account executive
Ocoee, Florida, United States

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Résumé


Jobs verified_user 0% verified
  • WATI
    Account Executive LATAM
    WATI
    Nov 2023 - Jan 2024 (3 months)
    • Identified and converted 50+ leads in the LATAM region, resulting in a 20% increase in the client base • Teamed with marketing to drive a 30% boost in lead generation through successful campaign development • Achieved a contract renewal rate of 85% through the implementation of customer success and farming activities • Conducted 20+ impactful webinars, educating 200+ clients on usage, leading to a 15% increase in engagement • Executed targeted upselling initiatives, contributing to a 25% increase in revenue from existing clients
  • 3rd Eye Booking Company
    Customer Experience Specialist
    3rd Eye Booking Company
    May 2023 - Oct 2023 (6 months)
    • Optimized platform based on client feedback by collaborating with marketing, boosting user experience by 25% • Oversaw contracts with third-parties, ensuring 100% compliance and contributing to seamless operations • Achieved 100% resolution of booking and refund requests, elevating customer satisfaction metrics by 20%
  • Sinch
    Business Sales Executive LATAM
    Sinch
    Jul 2021 - Mar 2023 (1 year 9 months)
    • Executed successful inbound and outbound prospection, achieving a 30% increase in the overall client base • Contributed to the 25% growth in market penetration in Latin America through effective strategy development • Utilized SalesForce, Outreach, Apollo, and Sales Navigator daily, resulting in a 20% increase in response rate
  • H
    Senior Business Development Representative
    Hublocal
    Oct 2020 - Jul 2021 (10 months)
    • Conducted unique and effective inbound and outbound prospection, resulting in a 20% increase in lead conversion • Prepared engaging commercial presentations and proposals, resulting in a 15% improvement in solution adoption • Achieved a 30% increase in lead conversion rates by implementing distinctive and data-driven strategies
  • a
    All experiences
    all companies
    Jan 2014 - Current (12 years 4 months)
Education verified_user 0% verified
  • L
    Master of Science
    Lusófona University
  • Universidade Anhembi Morumbi
    Master of Science in Management
    Universidade Anhembi Morumbi
Projects (professional or personal) verified_user 0% verified
  • WATI
    Acccount executive
    WATI
    Nov 2023 - Current (2 years 6 months)