Dynamic, results-oriented Sales and Customer Experience professional with a proven track record in high-volume booking conversions, pipeline management, and consultative sales. Offers extensive international experience across premier service environments, including Disney Cruise Line and Sun Coast Sciences. Adept at managing complex customer journeys, leveraging CRMs, and cross-selling to maximize revenue. Multilingual communicator fluent in Portuguese and English, skilled at navigating cross-cultural dynamics to deliver unparalleled customer satisfaction.