L

Luke Samuel

About

Detail

Call Centre Agent
Gauteng, South Africa

Timeline


work
Job
school
Education

R茅sum茅


Jobs verified_user 0% verified
  • T
    Sales Consultant / Sales
    Triton Cape Sea Travel
    Feb 2015 - Current (10 years 7 months)
    I am currently employed at a cruise Representative wholesaler. We represent a diverse portfolio Triton Cape Sea Travel of cruise lines in South Africa. 5 Waterkant Street Responsibilities include quoting, packaging, 5th floor Salga House and booking cruise reservations. I would also Cape Town do sales visits in Johannesburg to establish 0214439030 and maintain business relationships; as well as provide training on our products and equip travel agents to sell our products.
  • N
    National Customer Service
    Apr 2014
    Worked in a newly established department
  • Flight Centre
    Consultant
    Flight Centre
    2014
    needs for Flight Centre South Africa. 299 Pendoring Street Predominantly client emergencies for Randburg, Johannesburg example where clients are stranded at an 011 778 1389 airport, tickets were issued incorrectly, or correcting consultant errors in the most cost- effective manner possible.
  • Flight Centre
    Team Leader
    Flight Centre
    Aug 2013 - 2014 (6 months)
    created bookings using the online booking 299 Pendoring Street tool. As the department was new, I also Randburg, Johannesburg advised on the development of procedures, 011 778 1389 measuring of KPIs of team members and the department, as well as reporting to senior management with regard to the progress of the department.
  • C
    Customer Service
    May 2012 - Jul 2013 (1 year 3 months)
    I spent a year and two months working in an Global Telesales Cape Consultant inbound call centre, using an Amadeus Town/Lufthansa German integrated system to assist callers/travellers Airlines. Cape Town with flight reservations, direct sales, 021 415 3580 arranging alternate flights in the event of schedule changes and arranging all special service requests.
  • G
    Travel Consultant
    Galileo to Flight Centre Pinelands
    Apr 2011 - May 2012 (1 year 2 months)
    Worked as a travel agent using Galileo to Flight Centre Pinelands offer fare information, create flight Shop G15, Howard Centre reservations Pinelands. and convert reservations into confirmed 021 532 7800 bookings. My client base consisted of individuals, groups and small businesses to whom I provided complete travel solutions which included flights, transfers travel insurance, visa applications, accommodation, tours and around the world bookings. In addition, I ensured client documentation and internal systems were accurate and current in order to track revenue generated
  • P
    Personal Trainer
    Feb 2010 - Nov 2010 (10 months)
    Completed an eight-month contract onboard MV P & O Artemis Fitness Instructor the MV Artemis. My duties included planning and running exercise classes, stock control and also ensuring the gym generates revenue. I would be required to sell various products and services and assist passengers with completing exercise programs,
  • T
    Sales Consultant
    The Unlimited World
    Jun 2009 - Dec 2009 (7 months)
    in a direct sales environment. Meeting sales Durban targets were of utmost importance as salaries were based on commission only. I was also afforded the opportunity of training and developing my own sales team.
  • P
    Personal Trainer
    Nov 2008 - May 2009 (7 months)
    Completed a six-month contract onboard the MV Saga Ruby Fitness Consultant MV Saga Ruby running the gym, prescribing, Saffron Maritime and assisting passengers with completing exercise programs, planning fitness classes, stock control and ensuring the gym generates revenue.
  • Virgin Mobile
    Lifestyle Consultant
    Virgin Mobile
    Sep 2007 - Apr 2008 (8 months)
    I Virgin active Manager on Duty held two positions. Predominantly that of a 1st floor Kenilworth Lifestyle Consultant; assisting members with Centre. Cape Town enquiries & prescribing exercise programs, 021 683 3113 and occasionally Manager on Duty; being responsible for the gym, its members, and staff.
  • T
    Telesales Consultant
    The Carphone Warehouse
    Feb 2006 - Jul 2007 (1 year 6 months)
    phone retailer in Europe handling telephonic 1 Portal Way sales and customer services enquiries. I was London also required to meet monthly targets in key W3 6RS performance indicators, whilst working in a team.
  • Universal Group
    Sales Consultant
    Universal Group
    Jul 2005 - Oct 2005 (4 months)
    most Phoenix House, most suitable gas and electricity tariff. Desborough Park Road, High Wycombe
  • H
    M.I.S.E Trainee
    HP12 3BQ
    Jul 2002 - Jan 2004 (1 year 7 months)
    Working at one of the largest shipping A.P Moller, companies in the world whilst doing the Maersk Sealand/ Logistics Maersk International Shipping Education 13th Floor Rennie's House program, which is an in-house training Ameshof Road program, preparing trainees for management Johannesburg roles within the company. As part of the program I was required to fulfil the three positions listed below: Positions Held Junior Exports Controller Co-ordinated sea exports, arranged at Mearsk necessary documentation and inspections of cargo, as well as container consolidation, packing and haulage. This included invoicing, completing SAD500, obtaining export permits, obtaining the Bill of Lading and issuing certificates of origin where necess
  • S
    Sales/General Assistant
    Strandfontein Pharmacy
    Dec 1996 - Jun 2002 (5 years 7 months)
    Working in a busy pharmacy as an assistant Strandfontein Pharmacy. to Shop no 6. the pharmacist. Responsibilities included 11 Blackberry Mall, having Strandfontein excellent product knowledge in order to assist sales as well as stock control, pricing and data capturing.
Education verified_user 0% verified
  • I
    Bachelor of Arts in Theology Theology
    International College of Bible and Missions
    Feb 2017 - Current (8 years 7 months)
  • E
    Certificate
    Exercise Teachers Academy
    Feb 2007 - Nov 2007 (10 months)
  • S
    Senior Certificate
    Strandfontein Senior Secondary
    Jan 1996 - Nov 2000 (4 years 11 months)