Oscar Alexis Lozano Moreno

Oscar Alexis Lozano Moreno

About

Detail

Project Manager
Bogota D.C., Colombia
Contact Oscar regarding: 
work
Full-time jobs
Starting at USD11/hour
Flexible work

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 17% verified
  • Valoroo
    IT Specialist public Remote experience
    Valoroo
    Aug 2026 - Current (3 months)
    Lead and support the implementation and optimization of IT platforms and digital tools to improve internal processes and operational efficiency.

    Implemented and configured the company's help desk platform, establishing workflows, ticket management processes, user structures, and service request tracking.

    Identify operational needs and translate them into technical solutions, coordinating changes, configurations, and implementations with relevant stakeholders.

    Manage and follow up on IT initiatives, from requirements gathering and platform configuration to testing, deployment, and process adoption.

    Provide technical support and troubleshoot software, hardware, connectivity, and Google Workspace-rel
  • Rawson BPO
    IT Project Specialist
    Rawson BPO
    Mar 2026 - Aug 2026 (6 months)
    IT Project Specialist

    Coordinated external vendors, contractors, and third-party service providers, defining service requirements, scheduling activities, monitoring deliverables, and resolving issues to ensure project success.
  • S
    Support and IT Resources Leader verified_user Verified experience
    Summum Projects SAS
    Mar 2023 - Apr 2024 (1 year 2 months)
    - Operational Supervision: Ensured SLA compliance and led a technical team to guarantee optimal performance both in Windows and Mac environments.
    - Client Relationship Management: Strengthened client partnerships, improving satisfaction and loyalty.
    - Strategic Planning: Organized and supervised preventive and corrective maintenance schedules, as well as implementations, ensuring seamless operations.
    - IT Procurement and Management: Selected and acquired suitable hardware and software solutions, optimizing costs by 10%.
    - Vendor Negotiation: Streamlined vendor relationships, reducing procurement lead times by 15%.
    - Leveraged WordPress for website maintenance, including plugin configuration and troubleshooting,
  • OFI
    Project Manager
    OFI
    Jan 2022 - Mar 2023 (1 year 3 months)
    Coordinar la ejecución de los proyectos asignados, facilitando y agilizando la comunicación de todas las partes interesadas. Mantener y consolidar la relación con los clientes, realizando la identificación y gestión de riesgos. Participar en la definición del alcance de los proyectos y planificar y supervisar el presupuesto, los plazos y los hitos. Organizar reuniones con clientes y colaboradores, mientras que también gestioné comunicaciones remotas y coordiné con equipos internacionales. Aunque mi rol como Project Manager no era un puesto de asistente virtual, incluía tareas que se superponían con esta función, como la programación de reuniones a través de diferentes zonas horarias, el mantenimiento de documentación y el seguimiento de tar
  • OFI
    Delivery Coordinator
    OFI
    Nov 2019 - Dec 2021 (2 years 2 months)
    Garantizar el cumplimiento de los SLA, manteniendo y solidificando la relación con los clientes. Planificar los calendarios de mantenimiento y gestionar el equipo de trabajo. Aunque mi rol como Coordinador de Entregas en OFI no incluía formalmente el título de Scrum Master o Agile Coach, muchas de las responsabilidades que manejé estaban alineadas con los principios de Scrum. Coordiné equipos multifuncionales, facilité la comunicación entre las partes interesadas y ayudé a asegurar que los entregables cumplieran con los plazos y estándares de calidad, tal como enfatiza el marco de Scrum en el progreso iterativo, la colaboración del equipo y la capacidad de respuesta al cambio. Además, trabajar en un entorno dinámico requirió una constante a
  • T
    Support coordinator
    Tecseg SAS
    Jan 2016 - Nov 2019 (3 years 11 months)
    - Ensured SLA compliance while maintaining and solidifying relationships with clients through effective communication and service delivery.
    - Planned maintenance schedules to optimize operational efficiency and client satisfaction.
    - Managed a work team, fostering a culture of flexibility and adaptability to meet urgent client requests and navigate rapidly changing environments in the technical field.
    - Leveraged the need for flexibility training to enhance team performance, ensuring that the team was well-prepared to handle evolving technologies and client demands in the electronic security systems and X-ray machine sectors.
    - Utilized virtual assistance skills by working in digital environments and employing collab
Education verified_user 0% verified
  • Celonis
    Manage implementation projects
    Celonis
    Oct 2022
  • edX
    Curso introduction to project management
    edX
    Apr 2022
  • Certmind
    Scrum master
    Certmind
    Mar 2020
  • Universidad ECCI
    Ingenierío electrónico, Ingeniería eléctrica y electrónica
    Universidad ECCI
    Feb 2013 - Nov 2018 (5 years 10 months)