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Louie Jie Andaya

About

Detail

Customer Support Representative
Davao City, Davao Region, Philippines
Contact Louie regarding: 
work
Full-time jobs
Starting at USD6/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Homeaglow
    Sales Representative (Outbound Calls)
    Homeaglow
    Jun 2025 - Apr 2026 (11 months)
    • Contacted website leads interested in cleaning services to promote Homeaglow offerings and convert inquiries into bookings
    • Explained service benefits and assisted customers in selecting suitable cleaning plans
    • Helped customers schedule and book cleaning appointments based on availability
    • Handled objections and encouraged conversions through clear communication and sales support
    • Built rapport with clients to improve engagement and booking rates
  • T
    Technical Support Representative Expert 1
    Teleperformance Philippines.
    Jul 2023 - Jun 2025 (2 years)
    • Handled inbound calls for billing, account inquiries, and service adjustments
    • Identified cost-saving options and recommended suitable plans
    • Retained customers through tailored solutions across telecom services
    • Performed upselling and cross-selling to meet sales targets
    • Met KPIs including sales, AHT, and customer satisfaction
Education verified_user 0% verified
  • S
    Bachelor of Elementary Education
    St. Benedict College INC.
    Jan 2019 - Aug 2024 (5 years 8 months)
    Licensure Examination for Teachers (LET) Passer