Customer service professional with nearly three years of experience in telecommunications and financial accounts. Experienced in handling calls and emails, resolving billing and account concerns, and meeting sales targets. Seeking a Virtual Assistant position where I can provide reliable remote support and strong communication skills.
Contact Louie regarding:
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Full-time jobs
Starting at
USD6/hour
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Sales Representative (Outbound Calls)
Homeaglow
Jun 2025 - Apr 2026(11 months)
• Contacted website leads interested in cleaning services to promote Homeaglow offerings and convert inquiries into bookings
• Explained service benefits and assisted customers in selecting suitable cleaning plans
• Helped customers schedule and book cleaning appointments based on availability
• Handled objections and encouraged conversions through clear communication and sales support
• Built rapport with clients to improve engagement and booking rates
T
Technical Support Representative Expert 1
Teleperformance Philippines.
Jul 2023 - Jun 2025(2 years)
• Handled inbound calls for billing, account inquiries, and service adjustments
• Identified cost-saving options and recommended suitable plans
• Retained customers through tailored solutions across telecom services
• Performed upselling and cross-selling to meet sales targets
• Met KPIs including sales, AHT, and customer satisfaction