Luis Otero
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Solutions Expert
David, Chiriquà Province, Panama
Contact Luis regarding:
Flexible work
Starting at
USD20/hour
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Executive Assistant verified_user Verified experience public Remote experienceBeyond EnterprizesMar 2022 - Current (3 years 4 months)- Coordinating meetings between team members and clients - Coordinating travel - Facilitating communication between team members -Aiding our CFO in performing financial analysis -Researching potential clients/partners and performing risk assessments.- LAdministrative Assistant and Real Estate AgentLa Paz S.AApr 2020 - Feb 2022 (1 year 11 months)- Provided administrative support to ensure effective corporate performance. -Trained others in the use of software including Microsoft Excel, Powerpoint, Zendesk, etc. -Engaged in the marketing, management and sale of properties in the Republic of Panama
- DESL TutorDMM EikaiwaMar 2017 - Mar 2021 (4 years 1 month)- Based learning modules and tutoring lesson plans on the individual student's strengths and objectives. Developed additional teaching and practice materials to further explore topics and improve understanding. - Used positive reinforcement techniques to encourage and motivate students. Addressed concerns quickly to avoid lasting issues. Volunteered for and tackled new assignments and tasks to ease staff member burden.
- PCopywriterPanamanian AssociationMar 2016 - Jul 2018 (2 years 5 months)- Developed promotional advertising materials, sales kits, direct mail, and brochures for diverse client base. Proofread and edited copy for spelling, punctuation, and grammar, rewriting over 100 pieces for clarity and accuracy.
- PCrisis CounselorPrivate PracticeAug 2014 - Sep 2021 (7 years 2 months)- Shared information about available mental health resources to increase access and utilization. Supported individuals experiencing emotional distress, worry, and grief. - Operated with high degree of cultural sensitivity to offer outreach, emotional support, and crisis counseling. Liaised between clients and insurance providers to help resolve financial difficulties. - Established trust with callers and identified relevant resources to support individuals' needs. Hosted support services via Zoom to meet medical restrictions or needs of those unable to leave home.
- ATherapist/In-House Publication EditorA Place For CounselorsAug 2012 - Jun 2014 (1 year 11 months)- Established realistic and measurable goals and implemented appropriate actions based on evaluation findings to help clients achieve objectives. - Incorporated objectives of interdisciplinary treatment plans and comprehensive assessments to develop care plans. - Educated caregivers about therapy processes and at-home care for clients to promote positive long-term outcomes. Proofread and organized psychoeducational literature for clients and their families.
- SIntake CounselorST. JOSEPH'S HOSPITALOct 2011 - Nov 2012 (1 year 2 months)- Collected information about clients by interviewing, observing, and testing procedures. Determined functional impairments by applying assessment tools and standard evaluation protocols. - Collaborated with other mental health care providers, Physicians, and referral agencies to understand client issues and to report progress. - Completed medical documentation and records by complying with standards and governing regulations. Liaised between clients and insurance providers to help resolve financial difficulties.
- GMarketing LiaisonGrupo ZarzoFeb 2008 - Sep 2011 (3 years 8 months)- Worked collaboratively with business managers to support new and existing locations in marketing efforts. Managed SEO activities by engaging expertise in increasing rankings in internet searches. - Met client expectations for visual content by working with graphics team. Analyzed reports for results on different platforms and made recommendations for areas of growth. Assisted with branding, advertising, trade shows, and company events.
- STranslatorSanchez Translation ServicesFeb 2006 - Nov 2008 (2 years 10 months)- Proofread individual print produced by external translators for proper grammar, correct spelling, and sentence structure. Reviewed material and converted scripts into other languages, preserving original meaning and context. - Worked with news staff to translate advertising materials for Spanish- language media. Translated wording between English and Spanish to prepare official paperwork for international businesses.
Education
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- Master of Arts in Mental Health CounselingArgosy UniversityJan 2008 - May 2010 (2 years 5 months)
- Bachelor of Science in PsychologyBarry UniversityJan 2002 - May 2007 (5 years 5 months)