Results-driven Phone Sales and Customer Support professional with over 10 years of experience in customer service, technical support, financial services, and consultative sales. Skilled in building rapport with customers, identifying their needs through effective probing, and delivering personalized solutions that drive both customer satisfaction and revenue growth. Experienced in high-volume outbound and inbound environments, including B2B lead generation, appointment setting, subscription sales, and financial dispute resolution. Known for strong communication skills, attention to detail, and the ability to confidently guide customers through complex processes while maintaining a positive customer experience. Passionate about helping customers make informed decisions while contributing to business growth and team success.
