Lorena Perdomo

Lorena Perdomo  new_releases

About

Detail

Quality assurance
United States

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • T mobile
    Mobile Expert bilingual
    T mobile
    May 2025 - Current (1 year 1 month)
    Greet and engage customers in the store, providing a friendly and helpful experience. • Communicate effectively in two languages (English + Spanish or another required language). • Sell mobile devices, plans, accessories, and services according to customer needs. • Use T-Mobile systems and tools to activate lines, transfer data, process upgrades, and troubleshoot issues. • Identify customer needs and recommend personalized solutions. • Provide bilingual support to help customers who prefer to be assisted in their native language. • Stay updated on promotions, devices, and company policies through ongoing training. • Collaborate with the store team to meet sales goals and deliver excellent service. • Ensure store cleanliness, product
  • O
    Office assistant
    Olympus maintenance
    Mar 2024 - Mar 2025 (1 year 1 month)
    Assist in the coordination and management of daily operational activities. Create, manage, and adjust daily schedules for landscaping. maintenance, construction, and snow removal crews,. Generate daily. weekly, and monthly reports on crew performance, service completion. and operational efficiency. Proofread documents for accuracy and clarity before distribution. Proactively address issues that may disrupt schedules, including customer concerns, route inefficiencies, or crew delays. Evaluate and implement strategies to improve dispatching processes and efficiency. Transcribe meeting notes and maintain organized records of operational processes. Utilize Office 365 to create, edit, and share documents efficiently.
  • Lulo Bank
    Quality assurance semi senior public Remote experience
    Lulo Bank
    Jun 2022 - Nov 2022 (6 months)
    Web and mobile testing IOS, ANDROID using agile SCRUM methodology, API service consumption management (Postman, Charles Proxy), knowledge of non-relational AWS databases, analysis, creation, development and execution of test plans
  • C
    Analista de pruebas
    Choucair Software Testing
    Jul 2021 - Jun 2022 (1 year)
    Desarrollo de documentación orientada a calidad del software con respecto a la metodología ágil SCRUM. Manejo de consumo de servicios por postman, bases de datos y testing manual
  • Echez Group
    Senior Inside Sales Representative
    Echez Group
    Mar 2021 - Jun 2021 (4 months)
    Encargada de generar demanda para empresas de tecnología tales como Microsoft. Perforación de cuentas, Contacto en frio, generación y seguimiento de oportunidades y estrategias. Responsable en realizar ventas telefónicas o comercialización de productos y servicios, cierre de ventas
  • Productos Ramo SAS
    Gestor administrativo
    Productos Ramo SAS
    Apr 2019 - Aug 2020 (1 year 5 months)
    gestora
  • F
    Auxiliar administrativo y facturacion
    Freez Ingenierias SAS
    Jan 2017 - Apr 2019 (2 years 4 months)
    Realizar el procedimiento de facturación, control y manejo de archivo de gerencia y subgerencia. Entre otras actividades inherentes al cargo
  • C
    Auxiliar de sistemas de información
    Citron Business Solutions & Technology Co. LTD
    Mar 2016 - Sep 2016 (7 months)
    pasantía
Education verified_user 0% verified
  • Servicio Nacional del Aprendizaje-SENA
    Tecnologo sistemas de información, Tecnología de la información
    Servicio Nacional del Aprendizaje-SENA
    Jan 2015 - Jan 2016 (1 year 1 month)
  • L
    Bachillerato, Programa de Excelencia en Bachillerato
    Liceo de santa librada femenino
    Jan 2005 - Jan 2011 (6 years 1 month)