Loraine Jiménez
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Departamento de Bolívar, Colombia
Contact Loraine regarding:
Flexible work
Starting at
USD2k/hour
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Senior Drayage Payable Specialist verified_user Verified experienceLean Solutions GroupSep 2023 - Mar 2024 (7 months)by 45% implementing strategies payment processes. a task restructuring that resulted in a 15% increase in our team's productivity through a more efficient allocation of responsibilities and improved workflow. • I managed to drastically reduce report turnaround times, processing a total of 3,000 revised loads in one week instead of the previous 15 days, which boosted agility in data management and reporting.- Drayage Payables SpecialistLean Solutions GroupOct 2022 - Sep 2023 (1 year)• To manage and log invoices, to verify documentation and charges, to review and resolve any invoice and payment discrepancies, and to manage and respond to carrier payments and inquiries. • To manage and log invoices, verify that the supporting documentation is complete and detailed and that the agreed charges match the cargo specification according to the invoiced items and the original rate confirmation. • To review invoices and payment status, looking for discrepancies early and resolving them efficiently, thus ensuring carrier satisfaction and maintaining strong business relationships. • To oversee and manage carrier payments and inquiries, maintaining constant communication, ensuring an efficient flow of information and guaranteei
- FTL Processing SpecialistLean Solutions GroupMay 2022 - Oct 2022 (6 months)• To handle and process initial exception issues from oldest to newest, update rates, report discrepancies by email and let notes accordingly. • To sort and label all the paperwork logged on each load accordingly and let as internal those not relevant for payment; the POD should only be marked if the load has been marked as delivered in the system. • To oversee the payee's information matches with the carrier's information on the paperwork to ensure the load will be invoiced correctly. Achievements: • I managed to master the system and increased my ability to review charge orders from 50 a day in my first month to over 250 a day before I was promoted. My performance led to my leaders recommending me to join the Drayage Payables team, hi
- CReceptionist / AuditorCharleston Santa Teresa HotelDec 2018 - Mar 2021 (2 years 4 months)• To welcome guests warmly and with a smile, by their last name, with a completely personalized service, maintaining the luxury standards and the brand's own guidelines, and considering each preferences granting a flawless service to all guests regardless of the tier of their membership. • To ensure that check-in and check-out process is fast, with not neglecting the quality of service and without overlooking any information in the registration process that may impact on the departure. • To manage the allocation of rooms looking to have the guests checked in before the standard time. Also, to offer welcome drinks as well as allow the use of the hotel's external facilities such as restaurants, bars, spa services, among others if the rooms
- ERecepcionist / CashierEstelar Cartagena De Indias Hotel & Convention CenterAug 2016 - Sep 2018 (2 years 2 months)• To welcome the guest in a warm and personalized manner, using their names, showing a genuine interest in their needs and preferences and to be 100% open to help them at all times to ensure a memorable stay from their arrival at the property. • To ensure that the check-in and check-out process is efficient and smooth. This involves expediting the check-in process, providing welcome drinks, coordinating the transportation and luggage handling in a flawless manner. • To know and recommend all services and amenities the hotel offers, from restaurants and bars to spa services and recreational activities, recommend and book these services according to each guest's individual preferences. • To resolve situations effectively, showing active l
Education
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- Tourism and Hotel Business AdministrationUnicolomboFeb 2015 - Jan 2017 (2 years)