Liz Contreras Head of Recruiting

Head of Recruitment

Bright.md Inc.

Jan 2024 - Current (2 years 10 months)

Recruitment Manager

Bright.md Inc.

Jan 2023 - Current (3 years 10 months)

•Led a high-performing recruitment team of 16 members (recruiters and sourcers), delivering exceptional results that consistently exceeded >100% hiring targets and achieved 100% of service level agreements (SLAs).
• Achieved a 140% headcount increase in 2023 vs 2022 within SLAs. >87% of new hires successfully passed their trial period.
• Led the recruitment strategy for Mexican and global remote teams from diverse areas: finance, sales, customer enjoyment, operations,
marketing, accounting, software, and other external parties such as partnerships, contractors, and solar installers.
• Responsable of Bright's recruitment process to successfully manage end-to-end hiring for all positions and collaboration with hiring

Recruitment and People Ops Senior Analyst

Bright.md Inc.

Aug 2021 - Dec 2022 (1 year 5 months)

•Managed full-cycle recruitment for Junior to C-level positions, consistently meeting 100% quarterly hiring targets and upholding stringent SLAs throughout 2022. Provided regular updates to hiring managers, executives, and CEO on recruiting OKRs and next steps, showcasing strong communication skills and alignment with business objectives.
• Created role-based profile calibrations with hiring managers to ensure clear understanding of vacancy requirements that reduced SLA to from application to hire from 45 days to 35 in junior and mid-senior roles.
• Designed and implemented an engaging and user-friendly career site for Bright, driving a significant increase in traffic and contributing to over 18% of total hires in Q2 2022, demonst

Talent Acquisition and Recruiting Partner

Bright.md Inc.

Mar 2021 - Aug 2021 (6 months)

•Achieved an outstanding 40% vs 20% conversion rate of candidates from general applications to approved cultural fit interviews, demonstrating exceptional screening and interviewing skills.
• Consistently exceeded expectations and achieved 100% quarterly hiring targets, while upholding rigorous service level agreements (SLAs) in Q2, Q3 and Q4 2021, demonstrating exceptional recruiting skills.
• Applied diverse interviewing techniques, screening methods, and job posting methodologies to identify qualified candidates (>500 applicants per month) for a broad spectrum of key roles across operations, customer enjoyment, sales, design, finance, business analytics, people operations, and marketing functions.
• Represented the orga

CE Billing Analyst

Bright.md Inc.

Jan 2021 - Mar 2021 (3 months)

•Developed and implemented an innovative database solution to track agreements generated in Q1 2021, significantly boosting customer satisfaction rates by 20%, demonstrating exceptional project management and technical skills.
• Exceeded challenging billing objectives in Q1 2021 by 100%, demonstrating exceptional sales and revenue-generation skills, and a results- oriented mindset.

Project Manager

Fiverr

Jan 2020 - Jan 2021 (1 year 1 month)

•Successfully managed and delivered over 20 high-profile research and development projects as a freelance consultant, demonstrating exceptional project management, communication, and technical expertise.
• Delivered significant cost savings of 10% by conducting detailed process audits and identifying inefficiencies in two projects, demonstrating exceptional analytical and problem-solving skills.

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Research and Development Manager

Rolo y Canela

Aug 2017 - Dec 2019 (2 years 5 months)

• Developed and implemented a highly effective business strategy centered on client retention, resulting in an impressive 60% growth for the company within just one year, demonstrating exceptional strategic thinking and execution skills.
• Developed and implemented a highly effective e-commerce platform that generated a remarkable 40% increase in sales during Q3 and Q4 2019, demonstrating exceptional technical and business skills.

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Food Design Specialist

Food Network ConsultingMexico

Aug 2017 - Jul 2019 (2 years)

• Successfully developed and formulated the industrial process of three drinks currently on the market, resulting in a significant 20% reduction in the total budget, demonstrating exceptional technical and financial management skills.
• Conducted a highly successful auditory in Chihuahua, México, that resulted in the creation of value chains in various industrial areas and paved the way for three social work projects per year, demonstrating exceptional leadership and collaboration skills.

Social service

UDLAP

Jan 2017 - Aug 2017 (8 months)

• Participation in the project: "Effect of UV rays on fruits and vegetables."
• Efficiency of methods for hygiene care in production processes.
• Modification of sensory characteristics (color, flavor, and texture), nutritional (loss of vitamins).

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Internship Trainee

Food Network ConsultingMexico

Jan 2017 - Aug 2017 (8 months)

•Drove significant improvements in manufacturing efficiency as an intern by successfully optimizing three key processes, resulting in a 30% growth, and delivering substantial value to the organization.

Chief of Staff

Bright

Liz Contreras

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Liz Contreras

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