L
Liza Ambojnon
About
Detail
Customer Service Representative / Market Research Interviewer/Appointment Setter/Cold Caller
Central Luzon, Philippines
Contact Liza regarding:
work
Full-time jobs
Résumé
Jobs
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- LCold Caller / Appointment Setting (Real State)Lafata InvisionsJan 2021 - Current (5 years 5 months)• Make high volume of call to potential clients. • Identifying and qualify potential sales leads, capturing essential customers information. • Schedule meetings or appointments for sales representative with interested leads.
- TCold CallerToday Auto GroupJan 2021 - Jan 2025 (4 years 1 month)• Calling car dealerships in the United States to buy specific brand of cars.
Market Research InterviewerDynataJan 2020 - Current (6 years 5 months)• Read from scripts. • Conduct political survey.- VCall Center AgentVXI AngelesJan 2020 - Current (6 years 5 months)• Manage large amounts of incoming calls. • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. • Processing complaints and, if appropriate, issuing refunds. • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- CCall Center AgentCONVERGYS BAGUIOJan 2014 - Current (12 years 5 months)• Greet customers warmly and as certain problem or reason for calling. • Cancel or upgrade accounts. • Identifying and assessing customers' needs to achieve satisfaction
- SCall Center AgentSitel BaguioJan 2012 - Jan 2013 (1 year 1 month)• Take payment information and other pertinent information such as addresses and phone numbers. • Greet customers warmly and as certain problem or reason for calling. • Answering customer enquiries or passing them on to the appropriate department. • Processing complaints and, if appropriate, issuing refunds.