L

Liza Ambojnon

About

Detail

Customer Service Representative / Market Research Interviewer/Appointment Setter/Cold Caller
Central Luzon, Philippines
Contact Liza regarding: 
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Full-time jobs

Timeline

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Job

Résumé

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  • L
    Cold Caller / Appointment Setting (Real State)
    Lafata Invisions
    Jan 2021 - Current (5 years 10 months)
    • Make high volume of call to potential clients.
    • Identifying and qualify potential sales leads, capturing essential customers information.
    • Schedule meetings or appointments for sales representative with interested leads.
  • T
    Cold Caller
    Today Auto Group
    Jan 2021 - Jan 2025 (4 years 1 month)
    • Calling car dealerships in the United States to buy specific brand of cars.
  • Dynata
    Market Research Interviewer
    Dynata
    Jan 2020 - Current (6 years 10 months)
    • Read from scripts.
    • Conduct political survey.
  • V
    Call Center Agent
    VXI Angeles
    Jan 2020 - Current (6 years 10 months)
    • Manage large amounts of incoming calls.
    • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
    • Processing complaints and, if appropriate, issuing refunds.
    • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • C
    Call Center Agent
    CONVERGYS BAGUIO
    Jan 2014 - Current (12 years 10 months)
    • Greet customers warmly and as certain problem or reason for calling.
    • Cancel or upgrade accounts.
    • Identifying and assessing customers' needs to achieve satisfaction
  • S
    Call Center Agent
    Sitel Baguio
    Jan 2012 - Jan 2013 (1 year 1 month)
    • Take payment information and other pertinent information such as addresses and phone numbers.
    • Greet customers warmly and as certain problem or reason for calling.
    • Answering customer enquiries or passing them on to the appropriate department.
    • Processing complaints and, if appropriate, issuing refunds.