Lissy Osorio

Translator

Compassion

Nov 2024 - Sep 2025 (11 months)

• I translated documents from English to Spanish and Spanish to English, ensuring accuracy and consistency in meaning and tone. • I managed a high volume of translations, completing approximately 600 translated letters per month while meeting quality and deadline standards.

Sales Representative and Scheduler

Furnished Finder

Feb 2023 - Oct 2024 (1 year 9 months)

• Scheduled customer appointments through outbound calls, ensuring follow-ups and adjusting schedules based on client availability. • Gathered property details to build accurate listings and enhance the appeal of website advertisements. • Utilized scheduling software to organize appointments.

Sales Representative

Furnished Finder

Apr 2022 - Oct 2022 (7 months)

Handled a high volume of multi-channel communications, including responding to emails, text messages, and incoming calls, as well as resolving customer inquiries and providing detailed product information. • Conducted outbound calls to follow up with potential leads and improved conversion rates. • Tracked customer interactions and updated CRM software to record client details, inquiries, and preferences, supporting a personalized and streamlined sales process.

C

Creative director

Sep 2020 - Current (6 years)

• Community manager (@dear.flowerr) • Designer • Content creator: video, photography, graphic pieces.

E

Entrepreneurship

Aug 2020 - Current (6 years 1 month)

I

Marketing

Impulsa UNAB Becas y Graduados

Mar 2020 - Aug 2020 (6 months)

• Set, plan and implement social media and communication strategies (@graduadosunab). • Content creation, for social media, website and mailing. • Organize and lead online meetings.

A

Customer Service Representative

Accedo 24-7

Jan 2019 - May 2019 (5 months)

• Agent in customer service at KOHL'S campaign. • Language: English and Spanish. • I developed strong teamwork skills, providing quick and effective solutions to customers. • I handled inbound and outbound customer calls in both English and Spanish. • I managed credit card transactions and worked with CRM systems.

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