Lisa Simmons Administrator / Purchase Ledger Clerk

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Administration Support/ Sales Ledger Clerk

Lang Bennetts Chartered Accountants

Nov 2019 - Current (6 years 6 months)

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Assistant General Manager

Perranporth Golf Club

Apr 2014 - Nov 2019 (5 years 8 months)

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Sales Administrator

SKODA UK

Aug 2011 - Aug 2014 (3 years 1 month)

Sales Administrator for three different dealerships. Achievements in this post:- • I was the administrator for three dealerships including: Skoda, Commercial and Fleet. When I left, they had a few administrators (who took on my position) who felt the position was too demanding. Helton Garages have since split this position and have had to employ three members of staff. They also had me back for a week to train staff for my position. Responsibilities in this post:- • To ensure the sale of all vehicles runs as smoothly as possible. • Communicating with all departments and making sure the vehicle is in the show room ready for the collection date. This would include for new vehicles: Ordering of vehicles to the required Specifications

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Shop Manager

Celtic Sheepskin & Co Ltd.

Apr 2009 - Aug 2011 (2 years 5 months)

Managing a busy Factory shop selling sheepskin footwear and clothing. Achievements in this post: • Increase in Sales by 24% two years in a row. Responsibilities in this post:- • Achieving Shop targets for sales, margins and overheads. • Development, training and appraisal of staff. This also included disciplinary, investigations and performance reviews 'Coffee Chats'. • Stock control, Security and display. • Health and Safety: Fire safety procedures, risk assessment, accident book

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Customer Service Telephonist & Administrator

Celtic Sheepskin & Co Ltd.

Apr 2007 - Aug 2009 (2 years 5 months)

Telephonist & administrator in a busy mail order call centre. Achievements in this post:- • I helped with the training program and helped to implement the 'Telephonist Bible' Responsibilities in this post:- • To answer a high volume of calls taking orders and dealing with customer queries. • To upsell and cross sell other products wherever possible. • Development and training new starters. • Creating spread sheets and entering data as required. • Assisting the Managing Director during photo shoots. • To help out in all other departments during quiet periods.

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Customer Service Sales Assistant

Pc world

Mar 2006 - Apr 2007 (1 year 2 months)

Sales assistant selling the latest technology equipment. Achievements in this post:- • Consistently in the top three for sales which included '6 attachments' on average. • Personal recognition for digital 'Sky' displays and high standards in the PC World newsletter. Responsibilities in this post:- • Sales: Greeting customers, advising, solving problems and complaints. • Achieving company targets for sales. • Telephonist: Internal and external. • Cashier: Corporate and private. • Ordering from different branches and organising delivery dates. • Development, training and briefing staff. • Shop displays and packages

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Hotel Consultant

BOOKING SERVICES INTERNATIONAL LIMITED

Nov 2004 - Mar 2006 (1 year 5 months)

Booking agent for hotels all around the world. Achievements in this post:- • I was top in answering calls and making bookings. • Promoted to Manager of the "on hold" bookings. Responsibilities in this post:- • Consultation: Dealing with hotels all over the world regarding room rates, payments, non-arrivals and any other queries. • Reception: Greeting potential clients, telephonist/switchboard operator. • Customer bookings (corporate and private). • Administration: General administration duties including booking confirmations, faxing, photo copying, emailing etc.

Lisa Simmons

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Lisa Simmons