Prior Authorization Nurse 2 / Case Manager
Humana - iCare
Aug 2020 - Current (6 years 2 months)
Reviewed inpatient clinical documentation to assess medical necessity, patient status, and length of stay across Medicare, Medicaid, and commercial populations. Performed high-volume inpatient medical necessity reviews using InterQual and MCG criteria, ensuring alignment with payer requirements and quality standards. Facilitated concurrent, retrospective, and prospective authorization determinations, including approvals and denials, while identifying trends impacting utilization and cost. Collaborated closely with Medical Directors on escalated cases involving denials, appeals, prolonged length of stay, and complex clinical or social barriers. Analyzed utilization patterns, documentation gaps, and discharge planning factors impacting payer