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Lisa Hackett

About

Detail

Mississippi, United States

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • O
    Sr Eap Coordinator
    Optum Health United Health
    Apr 2024 - Current (2 years 3 months)
    Assist employess with setting up EAP authorizations for counseling session, assit with member assessments also submit Work Life referrals when needed.
  • X
    Virtual Customer Account Management
    Xfinity-Comcast-Ridgeland,
    Jun 2018 - Apr 2024 (5 years 11 months)
    Assist customers with billing issues,technical issues and repackage services. Escalation calls, training materials also while maintaining customers and upgrading services
  • U
    Provider Customer Service Representative
    UnitedHealthcare-Ridgeland,
    Jan 2017 - Jun 2018 (1 year 6 months)
    Provided claim status also submit prior authorizations for Inpatient, Outpatient,DME,Skill nursing facilities. Provided good customer service on a daily routine with world wide providers. Take an average of 75 inbound calls a day.
  • HealthCare
    Customer Service
    HealthCare
    Mar 2014 - Dec 2016 (2 years 10 months)
    Assist members with billing and Enrollment also authorize pharmacy claims and overrides on medication. Also was a dedicated leader in my position.
Education verified_user 0% verified
  • P
    Pharmacy Technician License
    Jan 2016 - Current (10 years 6 months)