Linette AArroto
About
Detail
Mexico
Contact Linette regarding:
work
Full-time jobs
Starting at
USD10/hour
Résumé
Jobs
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Medical Assistant / Customer ServiceImpact AdvisorsSep 2024 - May 2026 (1 year 9 months)• Provided support to patients via phone and chat, answering inquiries and addressing concerns in a timely and professional manner.
• Managed appointments, records, and patient information with accuracy and confidentiality.
• Verified insurance, explained processes, and ensured a smooth experience for patients.
• Collaborated with the medical team to ensure quality care and follow-up.- Customer Service - Uber Eats AccountsConcentrixOct 2022 - Sep 2023 (1 year)• Provided support to restaurant owners and partners via phone and chat.
• Assisted with account management, order issues, payments, menus, and platform troubleshooting.
• Resolved escalations and ensured a positive experience for Uber Eats partners.
• Used Salesforce to manage cases, notes, and updates. - Customer Service - Verizon ConnectTelvistaDec 2021 - Sep 2022 (10 months)• Provided customer support for Verizon Connect, a campaign focused on vehicular camera systems and solutions.
• Assisted customers through phone and chat with technical issues, system navigation, and product inquiries.
• Troubleshot issues, provided step-by-step solutions, and ensured customer satisfaction.
• Used Salesforce to document interactions and track cases. - PFounder & Customer ServicePiper (Online Business)Jan 2020 - Current (6 years 11 months)• Manage an online business focused on fashion accessories.
• Handle customer inquiries, orders, and after-sales support via social media, chat, and email.
• Create content, manage inventory, and oversee the customer experience from start to finish.
Education
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- LBachelor's Degree In BiologyLICENCIATURA EN BIOLOGÍAAug 2013 - Jun 2018 (4 years 11 months)Mexico