Linette AArroto

Jobs 0% verified

Medical Assistant / Customer Service

Impact Advisors

Sep 2024 - May 2026 (1 year 9 months)

• Provided support to patients via phone and chat, answering inquiries and addressing concerns in a timely and professional manner. • Managed appointments, records, and patient information with accuracy and confidentiality. • Verified insurance, explained processes, and ensured a smooth experience for patients. • Collaborated with the medical team to ensure quality care and follow-up.
Customer Service - Uber Eats Accounts

Concentrix

Oct 2022 - Sep 2023 (1 year)

• Provided support to restaurant owners and partners via phone and chat. • Assisted with account management, order issues, payments, menus, and platform troubleshooting. • Resolved escalations and ensured a positive experience for Uber Eats partners. • Used Salesforce to manage cases, notes, and updates.
Customer Service - Verizon Connect

Telvista

Dec 2021 - Sep 2022 (10 months)

• Provided customer support for Verizon Connect, a campaign focused on vehicular camera systems and solutions. • Assisted customers through phone and chat with technical issues, system navigation, and product inquiries. • Troubleshot issues, provided step-by-step solutions, and ensured customer satisfaction. • Used Salesforce to document interactions and track cases.
P

Founder & Customer Service

Piper (Online Business)

Jan 2020 - Current (6 years 7 months)

• Manage an online business focused on fashion accessories. • Handle customer inquiries, orders, and after-sales support via social media, chat, and email. • Create content, manage inventory, and oversee the customer experience from start to finish.

Education 0% verified

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