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Lindsey Leon Blair

About

Detail

Atlanta, Georgia, United States
Contact Lindsey regarding: 
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Full-time jobs
Starting at USD55K/year

Timeline

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Job

Résumé

Jobs verified_user 0% verified
  • Z
    Technical Support Analyst
    Zywave, Inc.
    Feb 2014 - Dec 2023 (9 years 11 months)
    • Conducted client meetings to gather information for providing recommendations and solutions to technical problems. • Maintained the security and integrity of the company database by setting access controls. • Provided efficient support to clients through phone calls, emails, and in-person requests. • Installed software, configured, and tested customer PCs, and analyzed functionality of peripheral devices. • Collaborated effectively with programmers to replace/repair defective hardware and software. • Instructed and trained end-users in computer literacy and onboarded new employees. • Attended weekly meetings to contribute ideas for improving agency software.
  • A
    Sales Representative
    ADT Alarm Systems
    Feb 2012 - Feb 2014 (2 years 1 month)
    • Established new accounts by organizing and planning daily work schedules to build on existing or potential sales outlets. • Customized sales presentations based on the type of sales outlet. • Gathered current marketplace information on newly introduced products, delivery schedules, pricing, and merchandising techniques. • Assisted the team in accomplishing organizational goals.
  • Kaiser Permanente
    Business Management Operations Intern
    Kaiser Permanente
    Feb 2011 - Feb 2012 (1 year 1 month)
    • Documented help desk reports accurately in the CRM platform • Troubleshot systems, network problems, and diagnosed and solved hardware and software faults. • Developed overall awareness of company structure, business goals, and in-house applications. • Identified hardware and software issues from customers and provided telephone and email support. • Technical skills include Microsoft Office Suite 2007, Windows (98, XP, Vista), computer hardware and software, troubleshooting, and re-imaging. • Planned, implemented, and monitored changes to Kaiser Permanente's study of true customer satisfaction. • Selected to attend a strategy meeting with senior executives to provide insight into a pilot program.
  • Y
    Student and Intern
    Year Up, Inc
    Feb 2010 - Feb 2011 (1 year 1 month)
    • Microsoft Office 365 • Atlassian