VIP Client Relations Officer
DANATAL EMARAT Hospital for Women & Children
Jul 2018 - Feb 2019 (8 months)
Provided exceptional customer service to VIP patients by ensuring a seamless and personalized experience, addressing their needs promptly, and maintaining a high standard of confidentiality and professionalism. Demonstrated sensitivity to the VIP patient's needs, building strong relationships to enhance their overall experience. Additionally, I was involved in the recruitment of Clinical Research Organization (CRO) positions, which required effective communication and relationship-building skills, while also managing a dedicated team on one floor to ensure operational efficiency and high-quality service delivery.