Linda Chanda Makabe

Linda Chanda Makabe

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Lusaka Province, Zambia

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Résumé


Jobs verified_user 0% verified
  • Apollo Agriculture
    Fraud Operations Agent
    Apollo Agriculture
    Sep 2024 - Dec 2024 (4 months)
    As a Fraud Operations Agent, I was responsible for analyzing loan applications submitted by farmers, meticulously processing their documentation to ensure the absence of fraudulent activity. I worked remotely from the Zambia Office while the company was based in Kenya, which required effective communication and adherence to instructions received for processing loan applications. This remote work experience also honed my virtual assistance skills, as I diligently managed tasks and maintained a high level of accuracy in my work, contributing to the overall integrity of the loan approval process.
  • K
    Know Your Customer (KYC Agent).
    Nov 2022 - Mar 2023 (5 months)
    Making sure to match customer's NRC or passport details to sim card registration forms
  • i
    Customer Care Executive
    iSON BPO (Airtel Process)
    Oct 2018 - Apr 2021 (2 years 7 months)
    Attending to Customer queries, Advising them on new products
Education verified_user 0% verified
  • T
    Bachelor of Arts
    THE UNIVERSITY OF ZAMBIA
    Feb 2019 - Nov 2023 (4 years 10 months)
  • C
    Customer Service Certificate
    Sep 2018 - Apr 2021 (2 years 8 months)
  • M
    GCE O LEVEL
    Munali Girls High School
    Feb 2013 - Nov 2013 (10 months)
  • G
    GCE O LEVEL Certificate
    Feb 2011 - Nov 2013 (2 years 10 months)
  • K
    Grade 9 Certificate
    Kaunda Square Primary School
    Jan 2009 - Nov 2010 (1 year 11 months)
  • K
    Grade 7 Certificate
    Kaunda Square Primary School
    Jan 2007 - Nov 2008 (1 year 11 months)
Awards verified_user 0% verified
  • iSON Xperiences
    Best Customer Service Executive
    iSON Xperiences
    Sep 2018 - Mar 2021 (2 years 7 months)