Linda Andrea Salas Acosta Marketing and International Business professional

Patient advocate

Atlas Health

Sep 2025 - Current (1 year 2 months)

As a Patient Advocate, I am committed to ensuring patients receive the best possible care and navigate the healthcare system effectively. My responsibilities include managing patient information using Electronic Medical Records (EMR) systems, meticulously scheduling medical appointments, and fostering strong relationships with vendors to optimize service delivery. I continuously analyze and improve workflows to enhance patient experience and streamline care processes, always grounded in a thorough understanding of medical terminology and best practices in medical care.
• Leveraged Google Drive for the secure and organized management of sensitive patient documentation, ensuring accurate and up-to-date records.
• Utilized Google Dri

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Virtual assistant

Desks Solutions

Feb 2024 - Aug 2025 (1 year 7 months)

As a Virtual Assistant, I expertly managed daily administrative tasks to ensure the efficient operation of healthcare practices. My responsibilities included maintaining electronic medical records (EMR), utilizing Google Drive for seamless document management, and meticulously handling medical appointment scheduling. I developed and optimized workflows to enhance productivity and provided support in medical care processes, always adhering to strict medical terminology. In addition to these core duties, I successfully managed vendor relationships with healthcare providers, clinics, and insurance companies. This involved coordinating appointment scheduling, verifying patient information, and facilitating referrals, all while cultivating stron

Customer service advocate

TaskUs

Sep 2022 - Feb 2024 (1 year 6 months)

Customer service advocate

Sitel

Jan 2022 - Jul 2022 (7 months)

- Managed vendor relationships to ensure optimal service delivery and cost-effectiveness.
- Developed and streamlined workflows to enhance operational efficiency and customer satisfaction.
- Leveraged Google Drive for accessing, updating, and securely sharing internal documentation, tracking customer cases, and fostering seamless collaboration with team members, thereby ensuring the accuracy of information and promoting efficient cross-team communication.

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Account manager

Automation Empire Colombia

Jun 2021 - Jan 2022 (8 months)

Linda Andrea Salas Acosta

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Linda Andrea Salas Acosta

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Behavioral traits