Lina María Serrano

Lina María Serrano

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Virtual Assistante
Bogota D.C., Colombia

Contact Lina regarding: 
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Full-time jobs
Starting at USD10/hour
Flexible work
Starting at USD10/hour

Timeline


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Résumé


Jobs verified_user 15% verified
  • M
    Executive assistant
    MMG Real Estate
    May 2024 - Current (2 years)
    As an Executive Assistant, I provided high-level administrative support to executives, managing schedules, coordinating meetings, and facilitating communication across departments to ensure operational efficiency. I was responsible for organizing travel arrangements and preparing reports, which required meticulous attention to detail and strong organizational skills. Additionally, my experience with case management and CRM tools, including Follow Up Boss, Monday, Zillow, and Ylopo, has equipped me with the proficiency needed to streamline processes and enhance client interactions, ultimately contributing to the overall success of the organization.
  • Exp Realty
    Asistente ejecutiva
    Exp Realty
    Jan 2024 - Current (2 years 4 months)
    ISA Agent Real Estate Excecutive Assistant Legal Assistant
  • B
    Asistente legal
    BlandLaw Firm
    Nov 2023 - Jun 2024 (8 months)
    As a legal assistant, I was responsible for providing administrative and organizational support to attorneys, managing legal documents and coordinating appointments. Additionally, I oversaw communication with clients and ensured they were kept updated on the progress of their cases. After a month in the role I was required to develop a sales management iskills, where I led the intake specialist department, making calls to potential clients, effectively promoted our services and generated new clients through phone, email, chat and our CRM, creating strategic plans for each new client and referrals.
  • S
    Asistente ejecutiva
    Sandstone Realty Group
    Jan 2023 - Dec 2023 (1 year)
    As Executive Assistant, I was responsible for coordinating various administrative activities, managing agendas, organizing meetings and facilitating communication between departments. Additionally, I worked closely with the marketing team to post our newsletter, new properties and any closed transactions on Instagram and the website, which improved the visibility of our offers and kept clients informed of our activities.
  • P
    Agente inmobiliario verified_user Verified experience
    PowerISA Speed to Lead
    Oct 2022 - Sep 2024 (2 years)
  • KM Solutions
    Client Trainer
    KM Solutions
    Feb 2019 - Jan 2023 (4 years)
    As a Client Trainer, I was responsible for developing and delivering training programs to enhance the skills and knowledge of new offshore teams. My role involved creating training materials, conducting workshops, and providing ongoing support to ensure effective learning outcomes. Additionally, I took on customer service, collections, and sales responsibilities for a Loan, Health Care, and Bank company, which required me to maintain my sales skills. This experience allowed me to train new teams effectively by sharing practical insights and strategies, ensuring they were well-prepared to meet client needs and drive business success.
  • M
    Asistente del director general
    MEDIA FENIX GROUP
    Jan 2011 - Jan 2015 (4 years 1 month)
    I was responsible for assisting the CEO in planning and executing business strategies, managing communication between departments and ensuring compliance with organizational objectives. My experience in the advertising company allowed me to collaborate on digital and traditional marketing initiatives, which enriched my understanding of the market and improved our campaigns. Additionally, although social media management was not a core part of my role, my work in marketing gave me the opportunity to interact with these platforms, which contributed to greater visibility of our initiatives.
Education verified_user 0% verified
  • FAC
    Grado, Servicios financieros y de gestión financiera
    FAC
    Aug 2024 - Jun 2025 (11 months)
  • Universidad ECCI
    Grado, Formación de profesorado en idiomas extranjeros
    Universidad ECCI
    Jan 2016 - Nov 2019 (3 years 11 months)
  • Universidad ECCI
    Grado, Formación de profesorado en idiomas extranjeros
    Universidad ECCI
Projects (professional or personal) verified_user 0% verified