Lina Ghani Pervez

U

Senior Program Manager

University Partnerships - Meta

Jan 2021 - Jan 2023 (2 years 1 month)

- Aligned 10+ internal stakeholders on a revised program objective of building long-term DEI hiring pipeline. - Exceeded goal of 4.5/5 CSAT (customer satisfaction) across 500 students served annually at 3 high-profile university partners which serve diverse communities: Texas State, Georgia State, and North Carolina A &T. - Led a 6x improvement on key metrics by optimizing operations including hiring, training, and reporting. - Initiated and negotiated the first ever revenue-generating partnership for Meta's recruiting org with an online textbook provider which would triple reach of the program without need for ongoing investment of talent. - Managed a high-spirited team of 3 to achieve all program goals and conduct experiments to scale pro

Associate General Manager

Springboard

Aug 2019 - Jun 2020 (11 months)

- Met 110% of sales target for the launch of a new Software Engineering vertical by leading market strategy. - Exceeded 4/5 CSAT (satisfaction) goal for 250+ students while optimizing cost per student to meet margins. - Innovated 3 existing operational processes by managing team of 3 focused on improving student experience.

Project Management Lead

Springboard

Feb 2019 - Jan 2021 (2 years)

- Managed team of 2 project managers to success leading revenue-critical projects including product launches. - Localized sales operations and strategy (+trained a team of 4) in India as part of first international expansion. - Exceeded 80% completion goal for B2B courses by leading internal/external stakeholder working sessions. - Organized culture invigorating 5-day ofsite (NPS 84) in Bali for 80 employees as end-to-end lead and owner.

Project Manager

Springboard

Sep 2017 - Feb 2019 (1 year 6 months)

- Led 400% growth in annual revenue by managing timely launch of 5 successful courses in 18 months. - Spearheaded high quality course launches (NPS >60) by hiring + managing 2 subject matter experts/course. - Increased data course enrollments by 25% by managing key partner relationships (including Microsoft).

Growth Manager

Springboard

Oct 2016 - Sep 2017 (1 year)

- Maintained >95% student/customer satisfaction rating by scaling up (+managing) remote support team of 3. - Drove a 60% engagement rate for 150,000+ leads in Marketo by crafting a thorough email send schedule. - Drove consistent (~20) monthly enrollments for flagship course by establishing sales operations processes.

C

Growth Marketer

CollegeBacker

Jun 2016 - Oct 2016 (5 months)

• Increased first-time website visitors by 27% (managing a spend of $500/wk on Facebook ads) in 3 months • Wrote company's first sponsored blog post in a "Top 5" industry e-magazine to increase product awareness

Project Assistant

Sidley Austin LLP

Mar 2015 - Jun 2016 (1 year 4 months)

• Streamlined document management (1500+ records) for a corporate litigation client • Managed weekly data reports for clients using Excel (Pivot Tables) and presented to stakeholders

Lina Ghani Pervez

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