Lim

Lim

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Client Service Specialist at SWAROVSKI
Kuala Lumpur, Malaysia

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Résumé


Jobs verified_user 0% verified
  • Swarovski
    Client Service Specialist
    Swarovski
    Jul 2022 - Current (4 years 4 months)
    As a Client Service Specialist, I was dedicated to fostering strong relationships with clients and ensuring their needs were met effectively. I utilized customer relationship management (CRM) tools to track interactions and enhance service delivery. Additionally, I engaged in daily discussions with stakeholders in China, which not only improved communication but also provided valuable insights into client expectations and preferences. This experience allowed me to refine my approach to client service, ensuring a tailored and responsive experience for all stakeholders involved.
  • iHub Solutions
    Customer Service Associate
    iHub Solutions
    May 2021 - Feb 2022 (10 months)
  • TDCX
    Senior Customer Service Associate (Product: Entertainment and Luxury Automotive)
    TDCX
    Dec 2015 - Apr 2021 (5 years 5 months)
  • Citigroup
    Customer Service Analyst (Region: Hong Kong)
    Citigroup
    Apr 2015 - Sep 2015 (6 months)
  • Keysight Technologies
    System Tester cum Customer Service Executive
    Keysight Technologies
    Jan 2014 - Mar 2015 (1 year 3 months)
  • O
    Account Executive
    Opulent Solutions Sdn Bhd
    Aug 2010 - May 2013 (2 years 10 months)
  • Agilent Technologies
    Customer Service Executive (Region: Japan)
    Agilent Technologies
    Jan 2006 - Aug 2010 (4 years 8 months)
  • K
    Translator
    Kwang Wah Yit Poh Sdn Bhd
    Sep 2004 - Jan 2006 (1 year 5 months)
  • O
    Intern
    OTC Security Services Sdn Bhd
    Mar 2004 - May 2004 (3 months)
  • R
    Back Office Assistant
    Resort World Berhad
    Mar 2003 - Apr 2003 (2 months)
Education verified_user 0% verified
  • Universiti Utara Malaysia
    Bachelor's degree, Communication, General
    Universiti Utara Malaysia
    Jan 2001 - Dec 2004 (4 years)