Liliana Mora Portuguez
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Liliana Mora Portuguez

Liliana Mora Portuguez  new_releases

About

Detail

Bachiller psicología
Provincia de San Jose, Costa Rica

Timeline

work
Job
school
Education
folder
Project (professional or personal)

Résumé

Jobs verified_user 10% verified
  • R
    Roofing appointments, setting appointments, sale Agent, Reservation Agent.
    Jul 2022 - Aug 2023 (1 year 2 months)
    Negociation.
  • WorkWave
    Costumer Service Renewal Retention agent
    WorkWave
    Mar 2021 - Jun 2023 (2 years 4 months)
    Call different people, offer products, negociation .
  • WorkWave
    Costumer Service, Renewal, Retention, Reservation, setting appointments Agent. Transfer calls, Escalate cases. verified_user Verified experience
    WorkWave
    Mar 2021 - Aug 2023 (2 years 6 months)
    Set appointments for the clients that I never meet before, negociate
  • Amazon
    Costumer Service HR Assistant II
    Amazon
    Mar 2021 - Dec 2022 (1 year 10 months)
    Help people in their needs, call to offer products, help people.
  • WorkWave
    Renewal Specialist, Costumer Service, sales, Retention, book setting, appointment
    WorkWave
    Feb 2021 - Mar 2023 (2 years 2 months)
    Negotiation
  • Amazon
    Costumer Service, escalate cases, provide information, transfer calls, create tickets, provide payments and Bank informa public Remote experience
    Amazon
    Nov 2020 - Jul 2021 (9 months)
    Been responsable, close sales, provide information, call people I didn't met before, cold calling, provide our service is the best, it's the most important , negociate with different kind of people .
  • H
    Costumer Service Pollster
    Harmons Research
    Mar 2019 - Mar 2022 (3 years 1 month)
    Negociation with the costumes , provide important information .
  • Accenture
    Back Office Agent, Social Media Moderator, create tickets, escalate cases, dispute.
    Accenture
    Jan 2017 - Mar 2019 (2 years 3 months)
    Talk with different kind of people, roofing appointment , cmade like 250 calls peer day. Responsable, promote different products,, it's the most important . Negociate
  • A
    Manager Assistant then project manager. Also manager in UCACIS, Gestalt group
    ARCA, UCACSI
    Jan 2014 - Jan 2023 (9 years 1 month)
    Negotiation, call to different houses and people,provide and help clients
  • S
    W
    Costumer Service, reservation agent, sales, collections agents, Front desk Agent.
    Sugar Beach Hotel, Warm calling
    Nov 1999 - Feb 2002 (2 years 4 months)
    - Help costumers in all their requirements. Front desk Agent, Manager Assistant, negociation , made reservations , negotiation.
  • S
    Costumer Service, Front desk Agent, Reservation Agent, Manager Assistant
    Sugar Beach Hotel
    Nov 1999 - Feb 2002 (2 years 4 months)
    Investigate what people needs
Education verified_user 0% verified
  • Universidad Latina de Costa Rica
    Bachelor's degree, Psicología
    Universidad Latina de Costa Rica
    Jan 2011 - Dec 2014 (4 years)
    Account manager
Projects (professional or personal) verified_user 0% verified
  • A
    HR Agent II and costumer Service, Seasonal
    Amazon Support Services
    Nov 2019 - Feb 2020 (4 months)
    Work with people, negociation
  • Arca
    Project Assistant and Project Manager. public Remote experience
    Arca
    Jan 2007 - Jan 2014 (7 years 1 month)